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pure dmx 60 hi-fi - is it faulty?
Flat_Eric
Posts: 4,068 Forumite
I purchased the Pure DMX 60 from an online retailer. This was delivered (after a 2 week delay) last Thursday. Its an all singing, all dancing dab/cd hi fi system with the ability to rewind and record live dab radio.
Im not sure if this is the correct forum to post this question on so I apologise in advance if I have got the wrong board!
Simply, when the Pure DMX 60 is on standby, there is a very apparent buzzing noise. Similarly, if you are listening to a station such as Classic FM then the buzzing sound is audible over the music being played if you have the volume low.
I am not sure therefore whether the unit is faulty. I havent been able to speak to Pure about it as their support team don't work weekends but I can certainly say that having spent £200 on this hi-fi and having waited 2 weeks for it to be delivered, I am very upset that it has this buzzing sound. The feature that sold this unit to me was the ability to record dab radio and it has a thing called an EPG guide meaning you can set stuff up to record in advance. As a result of this buzzing noise, we have been switching it off at the mains which kind of defeats the object of having the radio in the first place!
Can anyone advise me if the buzzing sound is something I should be worried about? and should therefore seek a refund or replacement. I have been led to believe that it is a transformer buzz but I am still none the wiser!
Im not sure if this is the correct forum to post this question on so I apologise in advance if I have got the wrong board!
Simply, when the Pure DMX 60 is on standby, there is a very apparent buzzing noise. Similarly, if you are listening to a station such as Classic FM then the buzzing sound is audible over the music being played if you have the volume low.
I am not sure therefore whether the unit is faulty. I havent been able to speak to Pure about it as their support team don't work weekends but I can certainly say that having spent £200 on this hi-fi and having waited 2 weeks for it to be delivered, I am very upset that it has this buzzing sound. The feature that sold this unit to me was the ability to record dab radio and it has a thing called an EPG guide meaning you can set stuff up to record in advance. As a result of this buzzing noise, we have been switching it off at the mains which kind of defeats the object of having the radio in the first place!
Can anyone advise me if the buzzing sound is something I should be worried about? and should therefore seek a refund or replacement. I have been led to believe that it is a transformer buzz but I am still none the wiser!
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