Gas Homecare

gerryf71

I have a problem with Scottish Gas. Their engineer came to fix a leaking central heating pipe and after he fixed the pipe, he switched back on the boiler which then led to a crack developing in the heat exchanger. After being told I needed a new boiler, Scottish Gas eventually sourced a replacement heat exchanger but when they cam to fit it I was then advised that I have a pinhole in the combustion box and this part is obsolete therefore I once again need a new boiler.
I sought an independent opinion which revealed no such problem with the combustion box but when I complained the Area Engineer visited and confirmed combusiton box was fine but he then spotted a hole in the downdraft diverter which again is an obsolete part which means that once again I need a new boiler.
My boiler was working fine until Scottish Gas cam to repar a pipe, which incidentally is still not fixed.
They have left me with no heating or hot water for 3 weeks.
Does anyone have any ideas?
Would the first engineer have done something wrong to crack the heat exchanger?
Any help much appreciated.

gartshore

a bit more info about make model & age of boiler would help.

gerryf71

Its a Baxi WM53/5 boiler. Not sure of age because it was in house when we bought it a couple of years ago. I suspect its quite old but regardless it was working fine until Scottish Gas came on the scene to fix a pipe!!
I have the heat exchanger part but not the downdraft diverter.

gartshore

it`s just like repairing & old car repairing one part can have a knock on effect on other parts & if it is in that state of deterioration it should be replaced safety first cost second i am afraid.

ukwoody

In my last house, we decided the heating wasn't getting warm enough. We called out a local engineer who identified a faulty pump. He changed it (£90). The heating worked a treat, but we then had a major leak from a pipe join under the airing cupboard just two days later. The guy came back, fixed the pipe, away he went. Next day I was on the phone, we had water leaking from a weld on a rad. What had basically happened was the system had not had enough pressure in it for some time and got sludged up. By fixing the main fault - the pump - that led to an increase in the sytem pressure and temperature which directly led to the other two faults. Some £250 odd later the system was finally working :-(.
Sometimes one does lead to another.
woody