Changing savings rates

emmsas

Hi

I have just been looking for a new cash isa to put some of my savings in this year. I currently have some money in natwest isa, and the rate advertised at the moment is 5.50%, but when I checked my account, it is more like 4%. Can they pay me less as I am an existing customer?

How can I keep up to date with the savings rates on my account?

Thanks
Em

Milarky

Looks like you've got the standard cash ISA and the one you've seen is their e-ISA

http://www.natwest.com/personal/save-and-invest/savings-accounts/g1/instant-access/cash-eisa.ashx

Note what is says there also:

Please note transfers in from other ISA accounts are not permitted. Transfers out allowed without penalty.

This rather implies you can't even transfer savings held in another NatWest ISA - but that would be most unusual. You need to ask NatWest if you can move your cash into this (otherwise tell them that you are going to transfer it away from NatWest altogether)