switching insurance to another car?

mouk

i sold my old car and bought another so i wanted to transfer the policy(ending mid june)
if i did not claim it would have made it up to 5 yrs ncb.

now when i rung the company they said the current insurance must be terminated and a new policy must be done as my new car is under 10 years old.
is this correct? also my ncb would be 4 yrs instead of 5 as the full year has not passed.
can i claim any money back from the previous policy as it had over a month left to expire?

*MF*

Have to confess - never heard of that before - but Insurers are increasingly targetting market segments these days - so maybe they do have different terms (policies) depending on the age of the car ... but ... that imho should not stop them allowing you to "accrue" your NCD - the policy may have changed, the car may have changed - but you are still you, they are still they - and if you get to June without a claim, then simple justice says you should not have your "period of driving without a claim" reduced rather than enhanced by 1 year.

Mind you that is simple justice - and that sometimes seems to be a rare commodity these days.

And yes - imho - you are entitled to be refunded the "unexpired" portion of the premium you have paid for the old policy - it is their decision to cancel, and substitute, not yours.

Sounds like a phone call, and negotiation - just hope you get someone with some common sense on the other end - another vanishing commodity in my experience.

mouk

gave them a call today and they say that i will need to write a letter and post it along with previous insurance certificate.

SPANIEL36

how ludicrous is that!!! i sold my car thursday and bought another friday and my insurers were fine just swopped it over straight away no questions and my car is over 10 years old. I'd definatly e questioning them over this one

mouk

SPANIEL36 wrote: »

how ludicrous is that!!! i sold my car thursday and bought another friday and my insurers were fine just swopped it over straight away no questions and my car is over 10 years old. I'd definatly e questioning them over this one

the car i bought is under 10 years old (2001/Y).
can i enquire at the insurance ombudsman?
anyone got there number?
or is it just the practice that some insurance company do?



cheers

Steve1981

technically if they want to end the policy they can, they cant charge a cancellation fee though as they are chosing to end it.

I must admit it sound very odd to me, I have worked in insurance (mostly motor) for a number of years and dont recall this ever coming up before

SPANIEL36

the ombudsman info should be in your policy pack, good luck with this and letus know how you get on