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Unlocking a Tom Tom sat nav/ pda

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Jammygal
Jammygal Posts: 1,213 Forumite
Part of the Furniture Combo Breaker
Hi can someone pls tell me how to unlock a Tom Tom sat nav/pda.
I can turn it on but it is then locked.
It belongs to my friend's hubby who was killed in rta a few weeks ago and we desperately need some info off it.
Thanks in advance Jammy x

Comments

  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    contact the manufacturer, they should be able to help
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • Jammygal
    Jammygal Posts: 1,213 Forumite
    Part of the Furniture Combo Breaker
    Thanks will try this ......but don't know how quick they will be to reply to my email......anyone else any ideas???
  • mdbarber
    mdbarber Posts: 1,116 Forumite
    u will need to state the pda make and model
    mine is just an on off button on the back to remove its password and reset all to default settings, or take the batteries out
    click here to achieve nothing!
  • fwor
    fwor Posts: 6,861 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mdbarber wrote: »
    or take the batteries out

    Caution! Don't do this until you know what your device is! If it really is a PDA, some makes will lose all of their data if you remove/disconnect the battery.

    AFAIK, Tom Tom have never made any general-purpose PDAs. What you have may be a Tom Tom satnav unit, or it may be a PDA which has Tom Tom software installed.

    As mdbarber says, find out the make and model before taking further action.
  • Jammygal
    Jammygal Posts: 1,213 Forumite
    Part of the Furniture Combo Breaker
    Good advice guys ......will try my best to find out exactly what make it is.....the last thing we need is to delete everything off it!!!
  • Jammygal
    Jammygal Posts: 1,213 Forumite
    Part of the Furniture Combo Breaker
    Just bumping as now know this is primarily a sat nav....pls help someone
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    can we have a model number, my tomtom does not operate as a PDA, while my old HP Ipaq PDA did operate as a tomtom, so we really need to know what you have, the wrong advise could cost your data
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • mdbarber
    mdbarber Posts: 1,116 Forumite
    also it may be relevent to tell what kind of data you are after, as most is actually stored on external cards in the case of pda's, if so try putting that in a card reader
    click here to achieve nothing!
  • lexa34
    lexa34 Posts: 587 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Would the police help with this??
    Green and minimal chemicals is the new black- I know a fair old bit about sustainability, specially energy and transport stuff. If I can help- please ask!
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