No reply to message after low price auction

I won a item several days ago, but I think the final price is not so high. So I gave the seller(7 feedback) a message to confirm this transaction then I would arrange the payment.
However no reply received. How should I do? I think it is no use to leave him a negative feedback as he may leave the same back. The main problem is such seller may waste your time if his item final price is not so high. Does anyone have some experience? Thanks.
«1

Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    How were you intending to pay?

    You can report them as a non-performing seller if they continue to ignore you.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • sysboy
    sysboy Posts: 222 Forumite
    How were you intending to pay?

    You can report them as a non-performing seller if they continue to ignore you.

    How to report them as there is no email from them. Thanks.

    The ebay Seller Non-Performance mentioned,
    Make sure you include a copy of the email documenting the seller's refusal to complete the sale with the full message text and complete email headers when making your report.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    The question about how you intend to pay is relevant - what is stopping you paying now?

    If you pay, it becomes their problem... although obviously don't do that if it's a lot of money!
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • appleblossom
    appleblossom Posts: 1,946 Forumite
    you could pull his details and ring him to make sure its all ok but i never wait for the seller to contact me after an auction, as above said, the problem arises after you have paid if he doesnt want to go ahead but atm you are at risk of being reported as a NPB.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Yes, pay for the item NOW! preferably using paypal for your own protection.

    At the moment, you are creating the problem by not paying for the item you have won. The seller certainly won't post it before being paid.

    If, as you suggest, the "seller may waste your time if his item final price is not so high" come back for advice once that happens, but in my experience that is very rare indeed.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • katec_2
    katec_2 Posts: 641 Forumite
    It's the risk of selling on ebay, you don't always get the price you're hoping for. Sounds like you've grabbed a bargain whatever it is so pay now (by paypal) and as they've said above you're fully covered. Good luck x
    January - Nintendo Wii, 2 x Lush bath bombs :j
    Feb - Pink Floyd CD
  • soolin
    soolin Posts: 73,860 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    katec, the buyer is not fully covered even using paypal as the seller only had 7 feedback so can't be offering full paypal protection.

    OP, if you pay, and I agree that you should do this, then make sure you fund your payment from a credit card for extra protection.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • katec_2
    katec_2 Posts: 641 Forumite
    ooh I did not know that, I thought if you payed by paypal you were always covered, sorry
    January - Nintendo Wii, 2 x Lush bath bombs :j
    Feb - Pink Floyd CD
  • soolin
    soolin Posts: 73,860 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    katec wrote: »
    ooh I did not know that, I thought if you payed by paypal you were always covered, sorry

    It gets complicated as paypal offer two levels of protection. The first level for low feedback sellers only offers basic cover up to £150 and does usually require funds to be available in the sellers account if they are to be recovered. The full paypal protection kicks in when the seller has more feedback and goes up to £500 and with full protection you stand a very much better of getting all your monies back in the event of a claim regardless of whether seller has moved it out or not.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • katec_2
    katec_2 Posts: 641 Forumite
    when does the 2nd kick in then? (sorry to hijack your thread sysboy)
    January - Nintendo Wii, 2 x Lush bath bombs :j
    Feb - Pink Floyd CD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 597.3K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.