Homecall.....aaarrrrgggghhhh!!!!!!

ukcarmo

To all those that will listen. Avoid homecall like the plague. My experience of them has been a disaster.

1st) First decided not join them in the 'cooling off' period but got connected anyway. Didn't mind too much because they were cheaper.

Service was good!

THEN!

2nd) Asked to have number changed to new house. They cocked this up so much i asked to cancel and move back to BT.....they had other ideas.

Joined BT, line-rental, the lot, but Homecall only cancelled my phone calls package (which didn't cost anything) they continued to charge for line rental, on an old number that didn't work anymore.

That was two months ago and they're still trying to charge me....despite asking countless times to cancel. They say they will, they even say they'll wipe off all money i owe. Two weeks later i get a bill. :mad:

IMO avoid at all costs! Use BT and 1899 together.

Has anyone else had problems with them?

pricefighter

You are not the only disatisfied customer.Take a look at these 22 reviews of their phone and broadband service.

visit https://www.reviewcentre.com/review154876.html

donnalou

Yeh i had similar problem with Homecall, I once ordered a ringtone that cost £3-50 on Bt was nearly £10 with homecall in the small print it does say that that premium rate calls will be more expensive. I soon went back to BT!

greenwich

Their Indian call centre keeps calling me to tell me that I qualify for discounted phone calls. I have asked them never to call me again.

ioscorpio

I had trouble with them, billing me after I'd cancelled the account.