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Natwest misold ppi
camkick
Posts: 25 Forumite
I have had 2 letters from Ratsnest saying the are looking into my case that they are very busy & it will be another 28day. This has now been going on for about 4 months what letter do I need to send them?
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Comments
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They are only allowed 40 days max to investigate your complaint.
Give them one last chance stating this this and unless you get a response within say 7 days go to the Financial ombudsman.0 -
Ratsnest phoned me yesterday saying they were unable to find any of my details no account or insurance details & could I fax it to them plus any paperwork there is regarding the loan. I have sent them a copy of a statement were I see they have taken out insurance payment 3 times in 2 days!!!!0
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