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seller being awkward about return/refund

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Comments

  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    Is their ebay account a business account? I think there is some new rule about accepting returns from these sellers. Anyone??

    Business sellers have had to accept returns for years.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    To be honest if i was the seller i would not accept the item back. You bought the items as the size stated. If they do not fit that is not the sellers problem i would of thought? You could stick them back on ebay, you might make your money back.

    normally i would agree,except this seller offered a generous(sounding) returns policy
  • nickyhutch
    nickyhutch Posts: 7,596 Forumite
    Thank you all very much for taking the time to reply. I've put your points across and he happily agrees. It's a shame, they really are fab boots!

    Thanks again.
    ******** Never be a spectator of unfairness or stupidity *******
    "Always be calm and polite, and have the materials to make a bomb"
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