Bt And Changing Options?

msampson

hi,

i hope someone can help me as last thursday i had my bt line installed with an 18 month contract.

i am currently on option with free weekend and evening calls.

i am able to move down to the option 1 free weekend calls and if am will i start a new 18 month contact and are there any fees which br charge for this change in options?

thanks for any help anyone can give me,

Heinz

Why would you want to change from BT's Unlimited Evening & Weekend Plan to their Unlimited Weekend Plan? They cost the same.

msampson

thansk heinz, i am currently paying £2.70 per month for the unlimited weekend and evening calls and i my own usage of the phone much less.
when is signed up i got the 18 month contarct with and my bill also says i am being charged £2.70 and it is not free on my plan?

thanks

Heinz

The £2.70 charge will be shown as a credit on your bill.

msampson

hi heinz, the credit i have on my bill is £3.75 for ebilling and direct debit, it also says i am paying £14.45 for the weekend and eving calls paln with no other disconts in sight anywhere on my bill?

i have also sent an email to bt asking them about this so i will let you know when i hear anything from them but cheers also for yourr help heinz?:T

Heinz

My Mother's bill was showing a £2.94/month credit (£3.45 incl. VAT) and that's now changed to a £2.30/month credit (£2.70 incl. VAT). The reduced amount is from July 2008 in accordance with the changes BT announced back in February (or was it January?).

She only agreed to the 'renewable' 12 month contract when she changed from BT Together Option 1 (the Unlimited Weekend Plan) to the Unlimited Evening & Weekend Plan.

msampson

thanks heinz i will let you know what bt say about this?

msampson

hi heinz, i have just had a reply to my email question about the free weekend and free evening calls whe i signed up for the 18 month contract with half price installation . the email is below.

I can confirm that you are registered for the Unlimited Evening and Weekend package. This tariff is £13.95 per month, this includes the paperless billing discount. This package is on an 18 month contract as you received a discount off your installation fee. No other discount is applied to your rental, I am sorry if you were not aware of this. You do receive your local and national calls at 0p per minute, for up to one hour, at evenings and weekends.

cheers,

Heinz

Pity. They give you the installation discount but won't give the calling plan discount. Makes sense.

Did you get the £62.50 (half price) discount or the £95 discount?

Whichever it was, you'll gain more than the £12 x £2.70 (£32.40) you'll have to pay so you're still well ahead overall.

msampson

hi heinz, yes i got he £62.50 half price deal but over the deal time i will be saving a few quid when i add it up, so cheers again for all your help,:T