Compensation for bank error - any chance?

toongremlin

Hello, my wife has just found out that her bank has mistakenly had her account "bad debted" and placed into the in house "collections"dept for the last six years! This has had an adverse effect on her credit rating and the bank have written to her admitting the error and offered her £250 in compensation.I think a sum of £2000 would be more appropriate. your views would be greatly appreciated

Gromitt

Without knowing your full circumstances I would take the offer of £250 whilst it is available. You can push for more, but you may end up getting none without legal proceedings and proof of why you deserve the extra (for example, has she had bailiffs knocking on the door?)

sedakensearch

I drop a cheque on one of Llyods TSB branch on the Friday, 24th August 2012 at approx 13:30 . I was assured that the cheque will be deposited into my account same day. And, there is no difference between depositing the cheque via counter and quick deposit box.

I called numerous time on saturday,(sunday & Monday Holiday), Tuesday , Wednesday (about 10 times) there was no proper response except they say that they will look into it. Every time i made a call, i told them that i need the money by week ending 31 August 2012.

Nobody responded to me, but on wednesday later on they gave me branch number , after numerous calls they say that cheque was left in the envelope my mistake and will be banked on wednesday (29th August 2012) and will clear after 3rd Sept 2012.

I have many DD and commitment to pay by the end of August 2012. And they are not offering any help.

I have no money left on account, i am out of pocket for a week.
Arent they suppose to help for their mistake by allowing to withdraw the amount by this week??

Any Suggestions??
:mad: :mad: :mad:

xylophone

they say that cheque was left in the envelope my mistake

Arent they suppose to help for their mistake

Whose mistake?

agrinnall

xylophone wrote: »

Whose mistake?

The poster you are responding to has simply copied Werndal's OP from 2008 so I'm guessing it is a would-be spammer.

Bomgorila

Hi
My business account was closed by mistake a human error I found it now 2 weeks after it happened, no one at the bank understands how it happend.
Barclays are going to open a new account,and asked what compensaion am I looking for, I would like to know how much can I be entitle too.
Any advise is welcome
Kind regards
Morais

ffacoffipawb

Bomgorila wrote: »

Hi
My business account was closed by mistake a human error I found it now 2 weeks after it happened, no one at the bank understands how it happend.
Barclays are going to open a new account,and asked what compensaion am I looking for, I would like to know how much can I be entitle too.
Any advise is welcome
Kind regards
Morais

One hundred billion dollars.

Serious response, how much has this iconvenienced you?

dalesrider

Why can't people start a new thread for their issues.....

Instead of hijacking another one.

This thread is so out of control its simply not worth replying to any single post...

_Andy_

Bomgorila wrote: »

Hi
My business account was closed by mistake a human error I found it now 2 weeks after it happened, no one at the bank understands how it happend.
Barclays are going to open a new account,and asked what compensaion am I looking for, I would like to know how much can I be entitle too.
Any advise is welcome
Kind regards
Morais

Approx £4.73

le_loup

I think in these circumstances approximations are not good enough. The exact figure is £4.7133333 recurring.