Raised premiums for unsuccessful claim

celine

We live in the midlands and after the earth quake tremours recently, we found that one of our garage support pillars had split in half. We called our insurers. They raised our premiums from £27 to £36 immediately, before they even made a decision about the claim, and they have now turned it down, keeping our premiums on the up. Can they do that??

raskazz

Yes, an insurer can price its products as it sees fit, just like any other business.

Whether the incident was settled through insurance or not is irrelevant - the risk is higher than it was previously, so premiums will increase accordingly.