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Land of Leather taking ages to refund me and take sofas away

I bought a 3 seater sofa and a 2 seater just over 3 months ago. The leather is faulty as it is cracking really badly already . I emailed them as it was an online purchase and they sent out technician who was nice and agreed all was faulty . Land of leather then agrreed to refund me and take it away. It is over a month and despite my emails it is still here and no sign of my refund.
Does anyone know what i do now. I would love to charge them interest on my money to be refunded as they are really taking the mick. I also would like the seperate fee of £65 refunded that i had to pay the men who delivered(which in itself is an odd arrangement). Am i entitled to that?
Any help appreciated..a phone number would be nice too if anyone has one as i can't find one anywhere.

Comments

  • judyb
    judyb Posts: 173 Forumite
    Contact the AMU (Associtaion of Master Upholsterers) on 029 20778918 who will be able to give you all the legal advice you need about this problem
    Lots of knowledge about leather
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