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Debenhams online Rant
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liz_uk
Posts: 1,103 Forumite
Ordered 3 bags yesterday, all different. 2 Jasper Conran ones and 1 John Rocha.
No confirmation email arrived.
Phoned them up and was told that there wasn`t anything they could do and i`d have to email customer services via the website ?? !!
Anyway last night, I got the confirmation - saying that EVERYTHING I ordered was out of stock and that I should eb assured that no money will be charged to my account..... blah blah.
I was MAD !!Simply because I`d bought it all as Xmas pressies and that it had let me pay and go through checkout no problems.
GrRRRRRRRRRRRR !!!!!!!!!!
No confirmation email arrived.
Phoned them up and was told that there wasn`t anything they could do and i`d have to email customer services via the website ?? !!
Anyway last night, I got the confirmation - saying that EVERYTHING I ordered was out of stock and that I should eb assured that no money will be charged to my account..... blah blah.
I was MAD !!Simply because I`d bought it all as Xmas pressies and that it had let me pay and go through checkout no problems.
GrRRRRRRRRRRRR !!!!!!!!!!
Debt Free Jan 2010!
(Be happy) the state of your life is nothing more than the state of your mind! X
:j
0
Comments
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Orange did that to me a while back with a mobile phone. In fact it was after the phone should have arrived that I was told I wasn't getting it. And I was twice told be email that it would arrive shortly.
It was only out of stock, it was no longer available, and they refused to give me a phone of the same spec for the same price. I got one cheaper at Virgin in the end. (£6) so no great loss! And I didn't have to get it unlocked!May all your dots fall silently to the ground.0
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