18866 packed up?

mechy

Hi my 18866 exchange packed up yesterday, has anyone else experienced this problem or similar. Am not sure if it maybe a prob with my Orchid dailer. Am with NTL but obviously the out calls get redirected. I have reconnected direct into my NTL and can now make outside calls again. Its been over 24hrs now since 18866 has worked. Thoughts everyone please

fbrj

mechy wrote:

Hi my 18866 exchange packed up yesterday, has anyone else experienced this problem or similar. Am not sure if it maybe a prob with my Orchid dailer. Am with NTL but obviously the out calls get redirected. I have reconnected direct into my NTL and can now make outside calls again. Its been over 24hrs now since 18866 has worked. Thoughts everyone please

see here:

http://forums.moneysavingexpert.com/showthread.html?t=15502&page=34&pp=10

post number 333 and onwards....

It's a problem with 1899 and telewest/ntl cable access...only happened over the last 48hrs or so. Actually it still works...but connection takes 30-40 secs to dial through. To overcome this you need to add a # (ie a hash) onto the number you dial. Seems to fix the problem. Although most posts refer to 1899 - I found by experimenting that it also affected 18866..

Hope this helps!

Rickycowslip

Mine's working fine Mechy - used it a few times today and again a few minutes ago. The lovely women said "zero p per minute", I do like that sound...

hansi

18866 ok with me but I dont use an Orchid

fbrj

Rickycowslip wrote:

Mine's working fine Mechy - used it a few times today and again a few minutes ago. The lovely women said "zero p per minute", I do like that sound...

Like me ..you are not on cable?

OP is...and has the problem with cable routing. [I know because if on cable..18866 costs 0.5p/min and not 0.0p/min!]

mechy

I am cable actually thru NTL. Have had a few probs like this before but not for so long thanks fbrij you have given me hope, that is I hope they b.....dy fix it soon, am paying top wack thru NTL its breaking my heart :mad:

ioscorpio

I can't change my payment details from debit card to direct debit it won't accept my details, it keeps saying that the acc no and the sort code don't match, I have emailed 18866, bt no reply yet.

rabialiones

im trying to access my account online, but i get response, web page not available!