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sky broadband help!!!

j88kln
j88kln Posts: 97 Forumite
Part of the Furniture Combo Breaker
hi,

i have just got to my parents house after 2 weeks away at work and i cannot connect to their wireless router.

none of the settings have been changed on the router while i have been away (so my dad says) but i cant connect my laptop to the internet wirelessly via it anymore. all it comes up with is local access and unidentified network.

i have also tried connecting my brothers laptop to it but that laptop cant even see the wireless connection.

i cant think of what to do.

can anyone help.

cheers

Andy

Comments

  • mdbarber
    mdbarber Posts: 1,116 Forumite
    Someones reset the router??, dunno m8, just set it up again from scratch, try deleting the previous connection on your laptop then search for wireless networks, this time don't use passkey and have the default password ready
    click here to achieve nothing!
  • cheepnis
    cheepnis Posts: 18 Forumite
    Don't know if it's related, but Sky have been rolling out new firmware for the DG834GT
    Mine was done 30/04/08 @ 6-30pm (was V1.02.28 now V1.03.87)
    Just checked my laptop, wireless access working fine

    Unless the upgrade is interrupted for some reason - it's been fixing faults, not causing them. If the router's been on 24/7 then no problem.

    To test it quickly, I would access the router 192.168.0.1 by ethernet
    Turn on SSID broadcast
    Disable Security Options
    Click Apply and try to connect with laptop

    Or RESET and start from scratch - sounds good.

    Good luck
  • j88kln
    j88kln Posts: 97 Forumite
    Part of the Furniture Combo Breaker
    i have tried both options and it still isnt connecting on the laptops wirelessly.

    the routers firmware is v1.02.28 how do i update this?

    the router has been on 24/7 so i am not sure what has happened.

    any help is appreciated

    Andy
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    j88kln wrote: »
    the routers firmware is v1.02.28 how do i update this?

    Get your Sky V1 Firmware here!

    Sky User Firmware Upgrade Guidelines

    It should really work OK with the old firmware though.:confused:
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • j88kln
    j88kln Posts: 97 Forumite
    Part of the Furniture Combo Breaker
    thanks for your help.it is working now.

    the update must have been cut off part way through before.

    thanks

    Andy
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