We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Tt And Bt Cancellation Charges - Help!

I am currently with TT and about a year into a 18month contract with them. I am being moved by my housing association to a new build property at the beginning of June and have to get BT to activate the line. For this i'm being charged 125 but then if i want to move back to talktalk i will have to incur a disconnection fee. However if i choose not to move back to talktalk i will occur a disconnection fee from them instead! I am in a lose lose situation. Can anyone give me any advice and what the cheapest option is going to be or how to aviod these charges.

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Welcome to the MSE forums webb141.

    You wouldn't lose if you just asked Talk Talk to activate the line. Unfortunately, they won't do that (although, like all the other line providers - including BT - they could pay Openreach to do so) because they aren't willing to pay.

    Personally, that tells me a great deal about TT.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    Talk Talk are supposed to have a Home Movers Team who can provide lines (only for existing moving Talk Talk customers though) their should be no need for you to get involved with BT.See

    http://www.talktalkmembers.com/forums/showthread.php?t=40
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Talk Talk are supposed to have a Home Movers Team who can provide lines (only for existing moving Talk Talk customers though) their should be no need for you to get involved with BT.See

    http://www.talktalkmembers.com/forums/showthread.php?t=40
    I suppose £112.50 is slightly cheaper.

    I wonder if that applies to new builds too?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.