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Tt And Bt Cancellation Charges - Help!
webb141
Posts: 1 Newbie
in Phones & TV
I am currently with TT and about a year into a 18month contract with them. I am being moved by my housing association to a new build property at the beginning of June and have to get BT to activate the line. For this i'm being charged 125 but then if i want to move back to talktalk i will have to incur a disconnection fee. However if i choose not to move back to talktalk i will occur a disconnection fee from them instead! I am in a lose lose situation. Can anyone give me any advice and what the cheapest option is going to be or how to aviod these charges.
0
Comments
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Welcome to the MSE forums webb141.
You wouldn't lose if you just asked Talk Talk to activate the line. Unfortunately, they won't do that (although, like all the other line providers - including BT - they could pay Openreach to do so) because they aren't willing to pay.
Personally, that tells me a great deal about TT.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
Talk Talk are supposed to have a Home Movers Team who can provide lines (only for existing moving Talk Talk customers though) their should be no need for you to get involved with BT.See
http://www.talktalkmembers.com/forums/showthread.php?t=400 -
I suppose £112.50 is slightly cheaper.utilitybroker wrote: »Talk Talk are supposed to have a Home Movers Team who can provide lines (only for existing moving Talk Talk customers though) their should be no need for you to get involved with BT.See
http://www.talktalkmembers.com/forums/showthread.php?t=40
I wonder if that applies to new builds too?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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