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What do i do?

I won £200 with Metro on 12th March, (the brain teaser thing) they said my cheque would be here is 28 days and it isn't? I have emailed them and no reply!

What do i do? April has been a looong month and i really need the money!!!!
Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
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Comments

  • isitenough
    isitenough Posts: 5,593 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have they got a phone number? A direct approach could work, but also email again.
    This page has all their contact details but not sure which one would be suitable. Pick a number and ring it I guess.

    Sorry, I don't have their details, but their email or website probably will. Hope you get it sorted.
    Thank you to everyone who posts comps! :A
    I would like to be lucky,healthy & happy in 2020! :T
  • Perhaps email again or is there phone no on the website! Not fair when you win & have to chase prizes up! Good Luck!

    I won Osiris shoes on 6th Feb, got a reply to first email saying they were en route.......not shoes! Sent anoth last week, they have not had the decency to reply! How rude! At least its only shoes......not £200!
    Piggypoints-749&325 ~ Boots AC-849 ~ Nectar-688 ~ £2 coins-£216 banked since July 07 ~ Tesco CC-(saving for Florida)£832
    2008 comping total~£315!
    I Want to win a Wii by(any)Christmas member:22
  • isitenough wrote: »
    Have they got a phone number? A direct approach could work, but also email again.

    Sorry, I don't have their details, but their email or website probably will. Hope you get it sorted.


    ;) SNAP! ;)
    Piggypoints-749&325 ~ Boots AC-849 ~ Nectar-688 ~ £2 coins-£216 banked since July 07 ~ Tesco CC-(saving for Florida)£832
    2008 comping total~£315!
    I Want to win a Wii by(any)Christmas member:22
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Mmm i still have the winners email - have emailed about 3 times and no reply!

    There is a number on it - will give him a call - but what would i say i will feel really rude?

    xxxx
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • Wouldnt say that you are the rude one in all of this........they are being rude not replying to emails! Go for it & let us know how you get on!
    Piggypoints-749&325 ~ Boots AC-849 ~ Nectar-688 ~ £2 coins-£216 banked since July 07 ~ Tesco CC-(saving for Florida)£832
    2008 comping total~£315!
    I Want to win a Wii by(any)Christmas member:22
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ok calling now!

    xxxxx
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • I don't think it's rude at all to ring and remind them. After all, they were the ones who said you would have it within 28 days so all you're doing is letting them know it hasn't arrived. It could be lost in the post for all anyone knows. Good luck and hope you get it sorted soon.
    A [STRIKE]B[/STRIKE][STRIKE]C [/STRIKE]D E [STRIKE]F[/STRIKE]G H I J K L M N O P Q R S [STRIKE]T[/STRIKE]U V [STRIKE]W [/STRIKE]X Y Z
  • NOSONDDU
    NOSONDDU Posts: 13,714 Forumite
    1,000 Posts Combo Breaker
    Mmm i still have the winners email - have emailed about 3 times and no reply!

    There is a number on it - will give him a call - but what would i say i will feel really rude?

    xxxx

    tell them you have emailed and had no reply and are concerned they could be unread in somebody's box. You are concerned if the cheque has got lost in the post and if not, when would they be sending it. Good luck
    "Every day when I wake up I thank the Lord I'm Welsh" Cerys Matthews
  • Fingers, arms, legs.........all crossed for you!

    My theory is if you dont ask you dont get! ;)

    Loz x
    Piggypoints-749&325 ~ Boots AC-849 ~ Nectar-688 ~ £2 coins-£216 banked since July 07 ~ Tesco CC-(saving for Florida)£832
    2008 comping total~£315!
    I Want to win a Wii by(any)Christmas member:22
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That was scary - they are calling me back!!!

    I had to explain which comp it was and the prize etc.

    They said that if the cheque has not been raised yet could take another 2 weeks!!!!!!!!!

    They said to call again if not arrived within 10 working days!

    ARGH!!
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
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