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FOR INFO ONLY: Debt Collection Documents
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yorkie1980
Posts: 190 Forumite
in Credit cards
Hi everyone,
I'm sure these have been posted before, but when complaining to either of these bodies re: a Debt Collector, I found it useful to have these supporting documents as evidence
Credit Services Association (CSA) Code of Practice:
http://www.csa-uk.com/csa/code-of-practice.php (there is a link at the bottom to download PDF)
Office of Fair Trading (OFT) Guide to Debt Collection:
http://www.oft.gov.uk/advice_and_resources/resource_base/legal/cca/debt-collection
Consumer Credit Act 1974:
http://www.fisa.co.uk/downloads/CCA%201974.pdf (This link opens a PDF)
Data Protection Act 1998:
http://www.opsi.gov.uk/Acts/Acts1998/ukpga_19980029_en_1
The last two documents are huge, but the first two I found really clear and user friendly.
Hope it helps someone, certainly helped me!
:money:
I'm sure these have been posted before, but when complaining to either of these bodies re: a Debt Collector, I found it useful to have these supporting documents as evidence
Credit Services Association (CSA) Code of Practice:
http://www.csa-uk.com/csa/code-of-practice.php (there is a link at the bottom to download PDF)
Office of Fair Trading (OFT) Guide to Debt Collection:
http://www.oft.gov.uk/advice_and_resources/resource_base/legal/cca/debt-collection
Consumer Credit Act 1974:
http://www.fisa.co.uk/downloads/CCA%201974.pdf (This link opens a PDF)
Data Protection Act 1998:
http://www.opsi.gov.uk/Acts/Acts1998/ukpga_19980029_en_1
The last two documents are huge, but the first two I found really clear and user friendly.
Hope it helps someone, certainly helped me!
:money:
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