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First Plus PPI

Hi I was wondering if anyone else has had any experience of claiming back PPI from First Plus? I wrote to them after being charged almost £3000 for PPI which I didn't ask for, which was added to my loan. This cover only lasted 5 years even though my loan was for 15. I was told I couldn't cancel it as it had already been added to my loand, and the money had been issued to me, but that I would get all the premium back if I didn't claim off it. I ended up cancelling my loan after 4 years as the interest rates kept increasing at the mere snifter of an interest rise from the BOE but the rates never decreased! I was informed I would not get any money back as the PPI was a 5 year policy and early cancellation means you lose the entitlement to claim it back if no claims had been made on it. I wrote in as advised by Martin, and asked for the premiums back as I had not asked for the PPI, had not been asked any medical questions to see if it was an appropriate policy for me and I had tried to cancel it within the 30 days, but was told I couldn't. It took a few letters, and eventually they have offered me £890 as a 'good will gesture' but stress they have done nothing wrong. I feel I am entitled to more back than that, my question is...should I now pass it to the ombudsman and try and get more, or accept the offer? They clearly do think they may lose or they wouldn't have offered my anything.....help!

Comments

  • johnhy
    johnhy Posts: 9 Forumite
    dont accept anything from them untill you are satisfied with the amount which should be 3000 plus interest
    the policy has been miss-sold as per your comments
    dont forget First Plus have been fined by the FSA for missselling these policies
  • chunky993
    chunky993 Posts: 6 Forumite
    Thanks for the reply Johnny. I have not accepted the offer, I thanked them nicely and then told them I would be seeking legal advice. They have stated that they will not be entering into any further correspondance regarding his, so should I refer it to the ombudsmen..if I do, and lose, will I still be able to claim the 'good will gesture'?
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