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no sound from sky TV HELP!

For some reason i have no souund coming from the TV when trying to watch anything on sky?? Normal TV works fine and if i press live pause and then unpress it, i get sound from sky for about 10 mins, then it tells me lack of disk space so cant contine??

Ive tried unplugging box etc, bt still doesnt work.

have emailed sky tv help, but no response and refuse to sit on the line waiting for them to answer costing me a fortune

has anyone any ideas what the problem could be??

thanks

Comments

  • Numpty_Monkey
    Numpty_Monkey Posts: 14,196 Forumite
    10,000 Posts Combo Breaker
    Have you checked you haven't got a full disc ,
    and check the scart lead
    I know they sound stupid things to check,

    but
    i hadn't moved my tv and sky box for a while kept losing sound and getting no signal msg and it was down to scart lead coming loose
    PROUD TO BE DEALING WITH MY DEBT NERD #869
    Numpty,Not sure why but I'm crying :o . Of all the peeps on this board you're the kindest & most supportive of all & I'm :mad: & :( for you all at the same time . Wish I was there to give you a big :grouphug: & emergency hobnobs
    xx
    DFD 5/1/16
  • novelli
    novelli Posts: 646 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    ive checked the scarts, unplugged and plugged back in, but still no sound.:mad:
  • cheepnis
    cheepnis Posts: 18 Forumite
    novelli wrote: »
    refuse to sit on the line waiting for them to answer costing me a fortune

    Letter from Sky 26th.March....
    From 1st.July 2008 calls to Sky Call Centres will be FREE to Sky Talk customers
    Now we'll be able to talk nonsense until they put the phone down.:j
    Sounds like the disk is full - but I'm not sure why this should affect sound output.
    Turn off instant rewind? Delete some old progs?
    Can you get sound if you connect via RF or audio outputs?
    Dodgy PVR? :eek:

    Hope this helps
  • GoBoldly
    GoBoldly Posts: 97 Forumite
    Part of the Furniture 10 Posts
    Suggest you change the Scart Lead anyway
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    1. Check your Scarts leads, the sound pins are on the end away from the cable and tend to disconnect first if the cable is moved.
    If that doesn't work:-
    2. Switch the receiver off at the wall, have a cup of tea, switch it back on.
  • novelli
    novelli Posts: 646 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    ok i will go off and try these and get back and let u know what happened.
    thanks
  • novelli
    novelli Posts: 646 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    thanks for yor help everyone, i trned of the box at the wall and left for a while, trned back on and now all working. :beer:
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