We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Samsonite suitcase - AGGGGGGHHHHH
freddie_2
Posts: 918 Forumite
I have had a samsonite case for almost 3 years. For most of that time the zip has been faulty, due to various reasons never got round to returning it.
As it has a 3 year guarantee I returned it to store who sent it to samsonite. They have returned it unrepaired as they said it was caused by misuse!
I contacted samsonite directly and was advise it was 3 rd party damage, I.E caused by the airline opening my case!
I know it has neverbeen opened by an airline as the zip was dodgy and could not be closed withouta dab of washing liquid. They said itprobhappened when flying to America! I havent been to America in 10 years.
As they say it is 3rd party damage they dont have to repair unless I report it to airline. I havent travelled with it on a plane in approx2 years.
So if 3 rd party damage isnt covered by their guarantee, dont put your suitcase on a airoplane, kinda defeats the purpose of said product.
Any one else any problems with samsonite?
As it has a 3 year guarantee I returned it to store who sent it to samsonite. They have returned it unrepaired as they said it was caused by misuse!
I contacted samsonite directly and was advise it was 3 rd party damage, I.E caused by the airline opening my case!
I know it has neverbeen opened by an airline as the zip was dodgy and could not be closed withouta dab of washing liquid. They said itprobhappened when flying to America! I havent been to America in 10 years.
As they say it is 3rd party damage they dont have to repair unless I report it to airline. I havent travelled with it on a plane in approx2 years.
So if 3 rd party damage isnt covered by their guarantee, dont put your suitcase on a airoplane, kinda defeats the purpose of said product.
Any one else any problems with samsonite?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards