failed balance transfer

babyt_2

i tried to transfer a balance from my wifes capital one card to my 0% barclays card but it was declined. what would be the reason for this? could it be because it was from a card in my wifes name?
thanks

dhassen

No, they normally don't care who's card it is. Was it over the allowed BT amount? I know virgin only allow 95% of your available limit

PurpleTeddyBear

BabyT

I tried to online b/t from Capital One to 0% Barclaycard and this too was declined. When I rang to query this, I was told that it's rare for online requests to be processed. So, it might be worth ringing Customer Services and getting them to do it. Mine went through no probs.

Can't see it being a problem that it's in anoher name as all they asked me for was the account number, not the name.

Give Customer Services a ring and see what happens. Am assuming you tried to transfer online though?

Hope this helps...

PTB x

flutterbyuk25

yeah my online barclaycard BT was declined too, so i rung up and they did it over phone no probs. the man said that there is a glitch in their online service!

x

clio

Bringing this post back up as ive just had a failed B/T , tried via online with Mint failed 2 times, said check 16 digit number and try again i did twice failed twice. rang them up spoke to them the woman tried and each time it came up as a Validation error and i could not do it, rang up other credit card people and they say dunno it must be mints fault. anyone got any thing to say on this as i,m baffled as well..

Whats an Validation error , cards in my name and i double checked loads of times the card number of the card and off the statement??

System

clio wrote: »

Bringing this post back up as ive just had a failed B/T , tried via online with Mint failed 2 times, said check 16 digit number and try again i did twice failed twice. rang them up spoke to them the woman tried and each time it came up as a Validation error and i could not do it, rang up other credit card people and they say dunno it must be mints fault. anyone got any thing to say on this as i,m baffled as well..

Whats an Validation error , cards in my name and i double checked loads of times the card number of the card and off the statement??

clio,

Who's the other card issued by?

UNDERGROUND

clio

GM Money [ Asda Card ]

System

clio wrote: »

GM Money [ Asda Card ]

Oh right. I ask because when I tried to transfer a balance from my hideous Vanquis card to a Halifax One card I was told by Halifax that Vanquis do not accept balance transfers!! Luckily it was only a few hundred quid so I paid it off.

I thought it was a bit naughty really because they (Vanquis) are obviously keeping their customers locked into their sky high APR with no way of transferring away.

Might be worth giving GE Money a call to see if they are problem - ie. they won't accept balance transfers.

Regards
UNDERGROUND

bethanyrayne

UNDERGROUND wrote: »

Oh right. I ask because when I tried to transfer a balance from my hideous Vanquis card to a Halifax One card I was told by Halifax that Vanquis do not accept balance transfers!! Luckily it was only a few hundred quid so I paid it off.

I thought it was a bit naughty really because they (Vanquis) are obviously keeping their customers locked into their sky high APR with no way of transferring away.

Might be worth giving GE Money a call to see if they are problem - ie. they won't accept balance transfers.

Regards
UNDERGROUND

Strange that, since I recently transferred £1500 from Vanquis

System

bethanyrayne wrote: »

Strange that, since I recently transferred £1500 from Vanquis

Well lucky you!!

UNDERGROUND

clio

I have rung up other credit card people and they said dunno whats wrong it must be Mints fault. no big deal really i,ll work somethink out in a roundabout way....