Extremely High Gas Bill! Can This Be Correct?!?!? Help!!!

freegenie

There is no error to the tarrif... 7.9225pence per "unit" is their lowest tarrif !!

There is no label on the meter saying anthing about "not zero". I was there the day he installed it, it was brand new...

Sgt_Oddball

One unit is a metre cubed (m3) - it's a measure of the volume of gas you have used. Imperial meters use an imperial measurement of volume not m3. You have a metric meter.

To charge you, the company takes the meter reading and converts it into an energy equivalent. This is approximately x 11. e.g. 1000 units (m3) = 11,000 kwh of energy. This energy equivalent is then used to work out your bill.

I think mech had the answer - if you are paying 7p per kwh then this is a lot!

It can be slightly confusing because you can also refer to units of kwh as well as units of volume measured from the meter.

Hope this helps.

freegenie

What I'm asking is on their "Tarrifs" sheet does one "unit" = a kilowatt hour, or does one unit equal a foot or a meter 3??

When you read their tarrif it doesn't say "7.9225 pence per kilowatt hour" is says per unit... Hence the clarification I'm seeking here. Sorry!

mute_posting

Sgt_Oddball wrote: »

One unit is a metre cubed (m3) - it's a measure of the volume of gas you have used. Imperial meters use an imperial measurement of volume not m3. You have a metric meter.

To charge you, the company takes the meter reading and converts it into an energy equivalent. This is approximately x 11. e.g. 1000 units (m3) = 11,000 kwh of energy. This energy equivalent is then used to work out your bill.

I think mech had the answer - if you are paying 7p per kwh then this is a lot!

It can be slightly confusing because you can also refer to units of kwh as well as units of volume measured from the meter.

Hope this helps.

Ahh - clearly something amis then - OP has had 1024 m3 converted into 5300 units (Kwh)... Interesting...

freegenie

So we SHOULD be paying 7.9225pence per meter cubed?? Right??

If so they are charging us 7.9225pence per KILOWATT hour... Which I think is where they must be wrong...

Wouldnt suprise me... They've got our "BOND" charge on there listed twice as well (£250 x 2) and only removed it ONCE for the cheque for £250 I've paid... Hence the bill of (TOTAL) £701.50 may indeed actually be that, minus the £250 they've billed us TWICE, then on top of that they may be charging us wrong as well...

So, in short, SHOULD my bill be :

7.9225 pence per Meter Cubed ("aka Unit") multiplied by 1024 (number of metres cubed used as per my meter)??

Sgt_Oddball

Have you actually received the bill or is just you are calculating yourselves?

freegenie

mute_posting wrote: »

Ahh - clearly something amis then - OP has had 1024 m3 converted into 5300 units (Kwh)... Interesting...

Yup. That's what they've done!

They've charged us 7.9225 pence per KILOWATT hour...

When indeed, as I read it on the tarrif sheet, I believe should be per UNIT OF M3...

Hence do you think I'm right to ring them tomorrow and argue this out??

Nowhere, not anywhere on the tarrif sheet:

http://www.manxgas.com/pdfs-tariffs/2632%20tariff%20web%20docs%203.pdf

does it say "per kilowatt hour". It all says per "unit". They don't define "unit" anywhere...

mute_posting

freegenie wrote: »

What I'm asking is on their "Tarrifs" sheet does one "unit" = a kilowatt hour, or does one unit equal a foot or a meter 3??

When you read their tarrif it doesn't say "7.9225 pence per kilowatt hour" is says per unit... Hence the clarification I'm seeking here. Sorry!

Well they wouldn't need to bother with all the calculations taking in conversion factors and calorific values if they could just apply the "unit" rate to your meter reading.

the calorific value chages (as does hte conversion factors) which is why they can't just apply it to the meter reading - so to answer, a "unit" is a Kwh not a m3 or ft3..

MP

Sgt_Oddball

I think it is likely to be per kwh but you're right - their info sheet is not specific.

Are you new to the Isle of Man? It could be they have higher prices because they are detached from the mainland.

freegenie

Yeah, we've been here 3 months... But even locals (just rang friend) said it is INSANE...

I could understand 7.9225 pence per M3...

But per KWH is insane...