Lost profiles

oysterman

My 2 daughters have both tried to access the computer to be informed they need to set up a new profile, there old one has gone.

How has it happened?

Myself & wife have still got ours & i do not think either of us have done anything to change/delete there's. One daughter is not worried, but the other one is upset because all her pictures have gone, is there any chance of getting her old profile back.


Cheers in advance

oysterman

ronben wrote: »

You mean the user accounts have dissapeared, is this XP or what?

Correct, any idea's

oysterman

ronben wrote: »

Is this in XP?

Yes it is, can i do anything to retrieve them

HoofeHearted

Have a look at this.
http://support.microsoft.com/default.aspx?scid=kb;en-us;326688

oysterman

HoofeHearted wrote: »

Have a look at this.
http://support.microsoft.com/default.aspx?scid=kb;en-us;326688

Cheers for that, if i do a system restore, will i lose some photo's i have downloaded today to my computer?

HoofeHearted

Better take a copy to be on the safe side.

If you have saved them on the desktop, then they will be lost, as the desktop is part of the profile. This is one way to end up with a corrupt/lost profile; saving too much 'stuff' on desktop creates a very big profile that could cause problems when logging off/closing down and profile not being saved correctly.