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Bogus Debt Help Text Messages

What's this about?

Outrageously some dodgy firms have been offering debt help via text messages, which make it look like its from the Citizens Advice Bureau.

The text message says:

"Citizens Advice Bureau will talk to 6,600 people today with debt problems. Do you need advice on debt? Reply TALK to receive a call from a friendly advisor"
THIS MESSAGE IS NOT FROM CITIZENS ADVICE

This is NOT from the Citizens Advice Bureau and you won't get through to its advisors; rather a profit making 'debt' company. Read the full Citizens advice info on this

If you've got problem debts: Read the full Debt Problems Help guide which includes full details of all the non-profit debt help agencies.

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PS thanks to the CAB poster below for pointing this out.
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Comments

  • Beware!

    It looks like firms have been offering debt advice by sending bogus text messages to people's mobile phones, claiming to be from the Citizens Advice Bureau.

    We ask you - what sort of people would do that?

    See link below for more info:
    http://www.adviceguide.org.uk/index/whats_new_apr_08_bogus_text_messages_claiming_to_be_from_citizens_advice_bureau.htm
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    We ask you - what sort of people would do that?


    Exactly the same sort of 'people' that come up when you google CCCS - see the sticky at the top of the page.

    Debt is big business and will, inevitably, attract the 'profit driven' scavengers who will stoop at nothing to earn easy money from the misfortune of others.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • Bumping it up, fore warned is fore armed....
    :beer: Who knows where thoughts come from - they just appear!:beer:
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    I am horrified, but I can't really say I am surprised.:rolleyes:
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    Just a timely reminder that the recorded phone messages are also about again.
    Over the last week, we have received four calls which, when you pick up the phone, are recorded messages saying 'if you have debt problems please call for free advice' - as if.
    I did not write down the number, and it has been my wife who answered the other three calls, but it is an '0870' revenue sharing number - no number shows up on 1471 - just beware.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • LilacPixie
    LilacPixie Posts: 8,052 Forumite
    The recorded messages apparently come from a company called Baines and Earnst.
    MF aim 10th December 2020 :j:eek:
    MFW 2012 no86 OP 0/2000 :D
  • dancingfairy
    dancingfairy Posts: 9,069 Forumite
    I hope nobody falls for the 'free' advice calls/texts etc. Please take care everyone.
    Making my money go further with MSE :j
    How much can I save in 2012 challenge
    75/1200 :eek:
  • mazp
    mazp Posts: 5 Forumite
    I was struggling to keep up with my debts and seemed to be getting further behind so decided to take action and enquire about an iva.

    I did so with debt free direct. I spoke to a guy from baines and earnst who assured me that I qualified for an iva and I was doing the right thing so went through all the details over the phone and was sent all the information through the post. He stressed that I had to return the authorisation form asap which arrived the next day. However, after he explained that I would have to pay £370 in weekly instalments before they could actually do anything I started to panic.

    I checked on here for anyone else's experience of this company and on the back of that, straight away emailed them to say I had changed my mind and wanted to cancel my application. Within an hour the guy who I spoke to about my application phoned me and to be honest was very rude. He said I was a timewaster and I should think twice about calling them again should I decide to continue their application. I was quite upset but I still feel I did the right thing.

    I used the money that would have been used to set this up to clear one of my smaller debts and came up with my own repayment plan that would suit me better. I borrowed enough money from a family member just to clear arrears to get people off my back and thought hard about my budget and where i could improve. 2 weeks on I feel good that I didn't waste precious money on this company and I hope that others will benefit from my experience.
  • PammyG_3
    PammyG_3 Posts: 14 Forumite
    I've learned from recent experience that there is a lot of free advice out there but unscrupulous companies are charging people for the same advice (even the same service).

    Why don't we collectively pool our resources and name those organizations that are genuinely free?
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    PammyG wrote: »
    Why don't we collectively pool our resources and name those organizations that are genuinely free?

    We do, and have - see the opening post. Unfortunately, not everyone who is experiencing problems will see this site. Niether do the Charitable Organisations have the resources to 'advertise' their services in the same way that the 'Profit Motivated' Ambulance Chasers do.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
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