Cashplus Gold or Titanium?

doelani

I have cashplus titanium and wondered if anyone else has ever paid money onto it by standing order or bill payment?

On the cashplus website for teh godl card says you can pay by standing order no mention on titanium site but whichever one you log onto take you to same place to check your account, the payee, account number and sort code is the same for gold or titanim and both let you pay salaries in using these numbers so if I set up electronic transfer or standing order would they know the difference ?

Anyone done this before I do in case my money goes to cyber space and never comes back ?

karlitos_way

sorry but cashplus sucks why wud u want a prepaid credit card ? it sorta defeats the pupose juss stick to a normal debit card

thatboydean

lol. it should be possible but u'll probably need a ref number for yr account. so ring up and ask first

doelani

karlitos_way wrote: »

sorry but cashplus sucks why wud u want a prepaid credit card ? it sorta defeats the pupose juss stick to a normal debit card

not everyone can get a normal credit or debit card so cashplus is handy to pay for things over the internet.

doelani

thatboydean wrote: »

lol. it should be possible but u'll probably need a ref number for yr account. so ring up and ask first

yes as far as I know just use card number as reference, will ring them today and ask , thanks

thatboydean

let me know the outcome please.

dhassen

karlitos_way wrote: »

sorry but cashplus sucks why wud u want a prepaid credit card ? it sorta defeats the pupose juss stick to a normal debit card

A pre-paid card would build up your credit history if you had no or poor history, a debit card won't

skyrider007

dhassen wrote: »

A pre-paid card would build up your credit history if you had no or poor history, a debit card won't

Only if you sign up to one of their credit builder programmes.

dhassen

skyrider007 wrote: »

Only if you sign up to one of their credit builder programmes.

.... dunno about them...... still makes them more use than a debit card though doesn't it? :rolleyes:

karlitos_way

dhassen wrote: »

.... dunno about them...... still makes them more use than a debit card though doesn't it? :rolleyes:

:money: :money: :money: :money:

quqabita

I have been using this card abroad.
Recently I ran into problems. I now agree that cashplus sucks!

Usually they say the money should be in the account 30 minutes after loading.
I have loaded a couple of times only for me to go online and see that the money has not been credited many many hours after.

When you call the Customer Services number-0871 277 5599, they give you extended information exactly as it appears on their web site, information that you really don't need and the phone options that they give you simply take you round and round until you go back to option 1.

At all times they dont give you the option of speaking to a customer assistant. I cant believe that when I activated the card, i actually talked to a human being! many moons later, I havent been able to pull it off again!

Just imagine if you were calling from abroad, how much will the call cost you? an arm and a leg, init?

Once you are frustrated enough, their web site is no consolation.

Jut read below, I have copied what is generated from their site;


Missing Top-up

Are you missing a Top-up? Select the Top-up type below and fill in the form.

If we can find your Top-up:
We will load it onto your account within 1 business day.

If we cannot find your Top-up:
We will send an SMS to your mobile phone. Please ensure we have the correct phone number for you, just click on Edit Personal Details

If it is not loaded within 1 day and you do not hear from us, please call our Customer Services team. There is a telephone number on the back of your card.

Top-up Type: -Please select

Cancel or save -neither works.


( this selection part doesn't work-there is no form)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Transaction dispute
Please select the reason for your dispute from the dropdown box below and follow the on-screen instructions.
Reason for transaction dispute:*
Have you tried to contact the merchant:*

Important notes:.......

The elections area doesn't work either.

If you try contacting them by email, they'll reply and say emails are for those with disability. So you shouldn't expect an answer.

They are spoiling the reputation of the Post Office,we tend to think that a company working in partnership with the Post Office is credible.
I am thinking of trying Virgin pre-paid.