can anyone help me re-set up network?

magoogy

my sons connection to our network has gone - i have been trying and trying but just cannot sort it out....i phoned a helpline for his computer and was told to check in the device manager to check what network adaptors were installed - i found;

VIA RHINE II FAST ETHERNET ADAPTER.....

he said was fine but, we were meant to be looking for wlan...

he asked if it was in other devices - but, in other devices it says unknown device with a yellow warning triangle which when opened says no driver installed.....i was told to press re-install driver which i did and got;-

windows found driver software for your device but encountered an error while attempting to install it....FUJITSU SIEMENS COMPUTERS WLAN - driver is not intended for this platform.....

aaaarghghgh - the helpline is now shut and i cannot fath this out...any help please?

he is running vista whereas our pc which i am networking from is xp using belkin g+ mimo (i have one of them adaptor things with it but have tried installing to give this a go but no luck)....

my daughters laptop which is xp is working fine..........

also when i just try connecting striaght to the connection of pc it wont work either - just keeps saying i have no connection....

DatabaseError

specifically, what computer does he have (inc model number)
one thing to try, after replying, is back to device manager and remove the unknown device, then either F5, or ideally reboot

magoogy

thanks tony - it is a fujitsu siemens 400939 fusi amilo la mk38

i will try your tip thanks

DatabaseError

xp driver
vista driver
the only LA amlio i could see was the 1703, i hope this is correct. ideally connect the pc via ethernet (wire), download and install the appropriate driver, bob's your uncle, else copy the driver to flashdrive/cd from another pc and try

magoogy

sorry i had to nip out suddenly.....i am recharging the battery for the laptop as i dont have a socket near pc then i will try reinstalling from your links....yes it is the la amilo 1703 - i found a good forum too giving advice so with them and with your advice i should do it....

thanks so much for your help tony - i will let you know laters if it works...

:beer:

magoogy

spent all last night trying but, no joy...just wont work....any other ideas tony please? thanks so much...

im pulling my hair out now lol....

thanks

totalsolutions

Just a note that you dont want to be upgrading or installing software on a near flat battery!!

magoogy

thanks total - i will make sure i dont...thats why i logged off though as it was getting to that point and i dont have a socket nearby....im totally doing my nut in with this now...the laptop just wont find the wlan even when switched on - im considering letting the manufacturers take it in as its under guarantee but, if it is just software im scared ill get charged......

any advice

thanks