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Looking for a credit card company with UK only call centres

Hi all,

I am looking for a new credit card for a balance transfer - I see that HSBC looks the most attractive offer however I believe these have call centres based in India, and after my previous disastrous service from Barclays I would want an card with a UK Only call centre (like Egg which I already have)

Can anyone offer me any ideas, thanks

Comments

  • clio
    clio Posts: 3,345 Forumite
    Asda card[GE Money] Mint Argos and i think Virgin do as well.
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    As far as I know all Royal Bank of Scotland (RBS) card divisions have UK call centres.

    And my Smile (Co-operative Bank) account also has UK call centre.

    Regards
    UNDERGROUND :D
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • scott_lithgows
    scott_lithgows Posts: 1,427 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Goldfish and Bank Of Scotland? Always get a U.K (Scottish)call centre with them.
    I have a deep burning indifference
  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Goldfish and Bank Of Scotland? Always get a U.K (Scottish)call centre with them.

    Yes, Goldfish/Morgan Stanley are in Glasgow, although these were recently taken over by Barclaycard, so may not last much longer.
    People who don't know their rights, don't actually have those rights.
  • Ta2dUK
    Ta2dUK Posts: 15 Forumite
    smile & the Co-operative Bank have UK call centres (Based in Stockport & Skelmersdale). Smile don't have any particularly great deals on balance transfers, but the Co-op have 0% deals if that's what you're after?

    I also bank with Natwest and I believe they have a UK call centre. However, I've been unimpressed with their service a fair bit recently. I think it's one of those things where you hit a bump in the road and everything goes wrong service wise. They may also have some 0% balance transfer deals and would be worth a look maybe.

    Good luck!
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Natwest is all UK call centres.
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • CopperPlate_2
    CopperPlate_2 Posts: 1,508 Forumite
    first direct have call centres based in Leeds and Hamilton, Scotland.

    The gold card has the following offer:

    http://www.firstdirect.com/creditcards/gold_card.shtml

    The standard credit card has a 6 month balance transfer offer including a fee, but details can be obtained from the link above.
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