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Hp photosmart essential ~ help

Hi all hope you can help. I posted this a few weeks ago and unsure if this is the problem?

I use Hp photosmart essential version 1.12.0.46 to print out my photos however for some reason the program frezzes. When you first load it up it creates an image catalog from 'my pictures' folder. Only it gets to 3% stops and then closes itself down. I have uninstaled and re installed many times it but it still wont work? Its as if its searching but can find my folder? I have looked at other software but this is the only one thats compatible with my printer and prints the photo sizes I need.

Any help/advice welcome :D
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