Fraud on two credit cards within a week?

Alexei

This has to be just a coincidence I think - but it seems pretty strange.

My father-in-law has two credit cards, with different banks (Lloyds TSB and Egg); both have been used fraudulently in the last week (used to buy online services in each case). One is used for general shopping, restaurants, etc - but is never used online. The other is used *only* for online shopping. This would seem to rule out his computer being hacked, because one of the cards' details hasn't been entered on there (he does use online banking for that card, but the online banking gives neither the expiry date nor the CVV code)

The obvious explanation would seem to be someone finding his wallet and taking the card details, but even this isn't very plausible - the online card isn't carried around with the other one, but stays at home. And I'm pretty sure that his wife of 30 years hasn't suddenly developed a Napster addiction which she's fuelled with stolen credit cards!

Any ideas how a fraudster could have got both sets of card details?

Browntoa

someone ferreting round in their bins/recycling for details if they don't shred old documents ??

clio

Any friendly neighbour who has their trust ??

Alexei

Thanks for the suggestions. He shreds all his documents, and there are no neighbours who have keys. Luckily the fraud was for small amounts (and should be refunded anyway), and the cards have now been cancelled and the banks are investigating.

olgadapolga

Exactly the same thing happened to me (one of my cc was an Egg card as well). Absolute nightmare, especially as I know for certain that I have kept my details as secure as I possibly can (not letting others take my cards, only using secure internet sites, keeping my PIN secret, my cc slips etc are kept, not thrown away, etc, etc).

Goods to the value of hundreds of pounds were charged to my cards; I just hope that the CC companies manage to sort it out.