NON PAYING BIDDERS!!! I'M SICK OF THEM!

JPS

I HAVE JUST HAD MY 3RD NON PAYING BIDDER IN A FEW WEEKS...IN THE 9 OR SO MONTHS I HAVE BEEN TRADING ON EBAY I HAVE ONLY HAD A FEW AND NOW IT SEEMS EVERY BUYER IS ONE!!! THEY FRUSTRATE ME SO MUCH AND THEY ARE SOOOO ANNOYING!!!! GRRRRRRRRRRRRRRRRRRR >:( >:( >:( >:( >:( >:( >:( >:( >:(

Right glad I got that out of my system! Now what was I doing.... ::)

beachbeth

Hope you feel better now! ;D If it makes you feel any better my niece recently had two non-payers whilst trying to sell her mobile. The third has actually bought it (if the cheque clears!)

soolin

I don't usually have many problems with NPBs but I have one at the moment. I actually pulled his contact details and left a message on his answering machine today. I know it won't do any good but it made me feel better that I might have frightened him a bit as a lot of users don't realise that ebay will give out phone numbers if you ask.

It was a terribly polite message, I just explained that I wanted to give him the opportunity to settle his outstanding debt with me before I notified ebay that he had defaulted and to place a strike on his account.

Soo

LorraineEgsit

That is something that really bugs me as well!

Don't know what can be done about it that would do much good though :'(

yaacov81

i just sold my first thing on ebay.
i have sent them 3 emails and they have not responded once.
is there anything that i can do?

robnye

i think when you win an ebay auction, and receive notification, ebay actually state 7 days to respond,

how many days ago did the auction end?
give them 5 days from the day after auction end, to respond.

did you send an invoice?
you can send a reminder via your ebay selling page.

soolin

yaacov81, I agree with what robyne has to say. I send an invoice and also a personal e mail to each of my winning bidders and then forget about them for at least 7 - 10 days. On about day 7 - 10 if I haven't heard anything I will send them a polite reminder, and a few days later I might send them a second reminder, but I don't inundate them with e mail as I always think that looks a bit pushy.

After about 16 days I will file an NPB alert and then a week later just before I am eligible to reclaim my FVF I will e mail them once more and give them 24 or 48 hours to respond before I put a strike on their account.

If it is a high cost item I will also pull their contact details and give them a call, but never before 14 days after the end of the auction.

Don't forget that many people just get the invoice and send a cheque at their leisure, they really don't have any need to contact the seller.

Soo

barjam_2

what really is annoying when you state on your payment details that all cheques etc should be received 7 days after auction ends then people decide to send them 2 weeks later trying to make out they sent them straight away when you know fine well they havn't then they end up giving neg feedback because you send them payment reminders, also they then demand their item to be posted imediately


hmmmm some people!!!!!!!!!

Frugal_Moose

So the customer isn't always right then?

photome

I hav just listed and sold my first 2 items on ebay, 1 has been paid for ,the other I hav had no response from the winning bidder.

I was doubtful because it went to a high price and the winning bidder only joined ebay the day before.

I hav just read a prev post abouy claiming FVF and putting strikes on their account none of which I understand,any help would be appreciated.

Thanks

chrislee765

Tell me about it. Ive been trying to sell a phone, you never know third time lucky!

eBay are gonna start losing business soon, they better sort out somin and quick!