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my first person to complain
Comments
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that is what she has sent back what should i reply to it
What happens if the bag dissappears in the post or you continue to say its new even though it isn't? Im going to be left with no bag and no money?dont do weight loss i do size losssize loss nearly out of a 22
now in a size 20 :T :T :T0 -
tell her to send it back by a trackable method and she will be able to prove if it has been delivered0
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i wouldnt get bogged down in conversation.
you have given her the available options0 -
feelgudtime wrote: »that is what she has sent back what should i reply to it
What happens if the bag dissappears in the post or you continue to say its new even though it isn't? Im going to be left with no bag and no money?
Sounds like she was going to use the lost in the post excuse to me.
Quite unreasonable she wants the bag and a refund :rotfl:0 -
It's her responsibility to get the bag back to you. Don't answer that rhetorical question from her. Custardy's right about not getting into any conversation with her at all.
You've made your position clear. The ball is in her court. She shouldn't ask you for answers to her problems about postage and packing.
If you feel that you must answer her, then say something non-committal like:
'You might want to look at the Buyer's Complaint procedure on the Ebay and Paypal Help Pages. You will find clear instructions on the safest method of delivery.'
And leave it at that.0 -
Personally I would tell them that if they use recorded delivery then they can tell it's not lost in the post, and that they should understand it from your position - you have sold a bag you are sure is new (even if the buyer disagrees), and now the Buyer wants you to refund here and you could be left with no bad and no money...feelgudtime wrote: »that is what she has sent back what should i reply to it
What happens if the bag dissappears in the post or you continue to say its new even though it isn't? Im going to be left with no bag and no money?Nothing I say represents any past, present or future employer.0 -
well she said she can not be bothered sending it back and left me neg feedbackdont do weight loss i do size losssize loss nearly out of a 22now in a size 20 :T :T :T0
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feelgudtime wrote: »well she said she can not be bothered sending it back and left me neg feedback
leave a follow up to the feedback she left you stating that you offered a refund upon return of the item but buyer refused to return0
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