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Cheques sent & cleared - no sign of statements

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Wow, I have just searched through my PC. Due to unforeseen family circumstances around the time of the cheques clearing I had forgotten about this.

I paid 2 cheques to 2 banks, 2 different accounts with charges.

I have not had the statements from either, but managed to access the account of 1 online.

The banks themselves have quite nicely cashed my cheques but given me no insight to the request I made with the template of the 1st letter from this site.

What can I do? Any ideas? Should I use the 2nd template, re-wording my money fields for the 1 that I managed to get into.

As I said I requested statements from 2 banks. What do I do about the 2nd bank. I cannot access the online banking as the account has been closed for quite sometime.

So, basically I have 2 accounts which I can claim the charges & 1 that I can't as I have no idea how much they could be.

I have had no response, not even an acknowledgement, just the fact that they definitely cashed my cheques.

Please can someone help or advise.
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