Halifax e-mail - scam?

book12

I just recieved an e-mail from Halifax thanking me that I have changed my contact details. I haven't changed my telephone contact details. I opened the e-mail... I hope it's not a trap after opening it.

If you guys get one, it's a scam.



It says the following:

Dear customer,

Thank you for confirming your telephone contact details.

If you have made any amendments to your contact details these have now been updated.

Please note that if you hold any joint accounts, only your details will be updated.

This confirmation email has been sent as a security precaution.

If you did not make this number change/confirmation, please call our online helpdesk on 08456 02 00 00. Lines are open 24 hours a day, 7 days a week.

Regards,

Halifax Online Helpdesk

FIGHT ONLINE FRAUD

Please do not reply to this email address as it is not monitored and we will be unable to respond.

Halifax would never send you an email asking you to verify your secure online banking details.

Calls from BT landlines will cost a maximum of 4p per minute and a 6p call set-up fee.
The price of calls from other telephone companies will vary.
The call price is correct at 25/10/07.


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Bank of Scotland plc, Registered in Scotland Number SC327000 Registered office: The Mound, Edinburgh EH1 1YZ. Authorised and regulated by Financial Services Authority.

zoelouise88

hi when i signed on to my online banking (halifax) it asked me to confirm my phone number was correct i then received this email so i think it should be ok

KTF

The number is a genuine Halifax one so why not give them a call if you are worried.

book12

zoelouise88 wrote: »

hi when i signed on to my online banking (halifax) it asked me to confirm my phone number was correct i then received this email so i think it should be ok

I signed on to my online banking, and no confirmatino of my phone number...

Al-boy

It is a scam I got one as well, but my phishing filter picked it up. If you recieve any mail like this, or offers from Russian girls wanting to marry you, google it, I found this first hit
http://www.scamemail.co.uk/halifax-bank-online-banking-alert-scam-email-update-fraud/
copy and paste in your browser and it tells you it is a scam. Never give details out, the banks would never ask for them.
https://www.scamemail.co.uk can be used to check for any online scams

KTF

The email you link to above is different to the one that the op posted. I dont think the one they posted is a scam and it isnt asking for any details.

Mikeyorks

book12 wrote: »

If you guys get one, it's a scam.

How is it a scam? Where's the link in it ..... for you to give your account details away?