Creditcard not registered to my postcode

oneeyedfrog

AArgh, yet again my Citicard credit card has been rejected during a telephone sales-purchase conversation because it was claimed "the card isn't registered to the postcode you gave us".
Having lived in the same house for 24 years there shouldnt be problems like this. I know that a few years after we moved, the Post Office altered all the postcodes and companies had us still on their database under the old postcode for years afterwards (despite us writing to them to tell them to change it!). However, all those parties have had ample time to correct it. Citicards have been contacted four times now about this. I even asked the sales-company (Comet) to check under my OLD postcode and it wasn't there either. As a result I was made to feel like a fraudster. I completed the purchase with my debit-card which thankfully went through ok. But why does this keep happening? And if my card isnt registered under my postcode....then whose postcode is it with? :rolleyes:

BenL

Sounds like a hassle to me each time and you have now lost purchase protection under the consumer credit act.

I'd ditch them and find a new provider to be honest but i'm fickle like that.

It only takes a few mins to apply for a new CC and 1 letter to close the old one.

Ben

oneeyedfrog

The item was only £20, so I wasn't quite so bothered......if it had been a lot more, I would have not gone ahead with a debit-card transaction. I originally got the card some few years back under a scheme called "Diamondcard", which was offering creditcards to people who had low income....eventually it became a Citicard. As it is, I don't work (fulltime washer-upper) but having a creditcard is useful for using on the Internet. I have no debt, incidentally, but the chances of getting another credit-card when you're a non-earner are, I would have thought, a bit thin. However, any ideas welcomed.