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Email Ryanair -do they have contact email address ?

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Does anyone have an email address to contact Ryanair ??

peter999

Comments

  • Sam_Bee
    Sam_Bee Posts: 1,393 Forumite
    There's a few listed here: (I bet you 8 pence you don't get a response!)

    http://www.ryanaircampaign.org/contact.html

    I love this quote - very Ryanair!

    "Ryanair bizarrely claims that allowing their own customers to contact them by email is a breach of data protection legislation."

  • lexie55_2
    lexie55_2 Posts: 775 Forumite
    I've been Money Tipped!
    Emailing Ryanair
    A reader kindly sent some email addresses for Ryanair. We removed them for over year as part of our offer to Ryanair, whereby we made the first move in the hope that they would improve customer services.
    We are providing email addresses again. Ryanair bizarrely claims that allowing their own customers to contact them by email is a breach of data protection legislation.
    In fact it is Ryanair which is in breach, of the Electronic Commerce Regulations. Click on the link and look for heading "Minimum Requirements", which includes "The email address of the service provider must be given. It is not sufficient to include a 'contact us' form without also providing an email address."
    The addresses below are restricted to those which you might need for the purposes people most often report to us, eg unable to contact Ryanair to correct mistakes in bookings, unable to report non-receipt of booking confirmations, basic questions about allowances etc.
    Please let us know if these addresses are out of date or not responded to.
    [EMAIL="penstonm@ryanair.com"]penstonm@ryanair.com[/EMAIL] = Reservations Manager (Michelle Penston)
    [EMAIL="walshg@ryanair.com"]walshg@ryanair.com[/EMAIL] = Reservations Team Leader (Gemma Walsh)
    [EMAIL="greenc@ryanair.com"]greenc@ryanair.com[/EMAIL] = Head of Customer Service (Caroline Greene)
    (A recent message suggests that the Gemma Walsh address has been bouncing.)
    Also, we are told, some email addresses that customers got a response from, having only been able to contact Ryanair thanks to this site, were
    [EMAIL="itinerary@ryanair.com"]itinerary@ryanair.com[/EMAIL]
    [EMAIL="info@frsc.net"]info@frsc.net[/EMAIL] (however, more than one correspondent has recently reported that emails to this address have bounced)
    [EMAIL="priceguarantee@ryanair.com"]priceguarantee@ryanair.com[/EMAIL]
    We've been told that there was a reply from Gemma walsh, with the reply address [EMAIL="KellyG@ryanair.com"]KellyG@ryanair.com[/EMAIL]. Back to the top
    HOPE THIS IS STILL CURRENT
  • I fly to benidorm on thursday with my daughter who is 2yrs 9 months. i paid for a seat with her with RyanAir...is it true she cant take any luggage?? Does this apply to hand luggage too?:confused: I'm 7 months pregnant, i'll never get all our things in one case with a weight of only 15kgs!!!!
  • MidlandsMum
    MidlandsMum Posts: 389 Forumite
    Did you pay for her to take luggage? If not, you can check it in at the airport but they will charge you.
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