Acer laptop cant find netgear router

C_Ronaldo

My laptop for some reason now wont find my neatgear wgr614 wireless router, it was fine yesterday as i used it but i turned it on tonight and it cant find my router, ivedone a system restore and it hasnt worked, ive checked that wireless is turned on on the laptop, i dont know what else to do, anyone help

TonyLisaP

Can you see any other wireless networks? Have you double checked that the wireless adaptor is enabled? Have you reset the router?

C_Ronaldo

Yep the wireless is enabled on the laptop, theres like a switch which you push to turn off or on and wireless is on, i can a wireless router but its not mine, ill reset the router now,

ok ive reset(when you say reset you mean turn off at the mains right) the router and its still the same, ill restore the router to factory settings

digimortal_2

you could plug directly into your router via network cable, and double check the settings of the router... but to me it seems like something has changed in your operating system.. firewall/network settings.. have you installed any software or made any changes since the problem?

TonyLisaP

C_Ronaldo wrote: »

Yep the wireless is enabled on the laptop, theres like a switch which you push to turn off or on and wireless is on, i can a wireless router but its not mine, ill reset the router now,

ok ive reset(when you say reset you mean turn off at the mains right) the router and its still the same, ill restore the router to factory settings

Yes I mean to reset powerwise and not the reset button, that could be a disaster.

C_Ronaldo

digimortal wrote: »

you could plug directly into your router via network cable, and double check the settings of the router... but to me it seems like something has changed in your operating system.. firewall/network settings.. have you installed any software or made any changes since the problem?

Ive not changed any settings to do with the firewall, but i have news, i restored the router to factory settings like i said and the laptop has found the router but it wont connect, i select my network and i click connect and a warning box pops up and says "windows is unable to connect to the selected network. The network may no longer be in range. Please try again"

C_Ronaldo

TonyLisaP wrote: »

Yes I mean to reset powerwise and not the reset button, that could be a disaster.

ok well i did it and i seem to have got somewhere

TonyLisaP

So you can see the router wirelessly now?

C_Ronaldo

TonyLisaP wrote: »

So you can see the router wirelessly now?

Yes i can

i owe someone an apology, you asked me if id changed any settings and i said no, it seems that i had my router using WPA-PSK [TKIP] + WPA2-PSK [AES] security when i should have had it on WPA-PSK [TKIP]

my apologies

TonyLisaP

If you did a hard reset of the router then you will have wiped out the security settings. Are you connected to the router on another machine with an ethernet cable? I would suggest that you disconnect the laptop from the network and reboot it, this will force a new connection. Let me know.

C_Ronaldo

TonyLisaP wrote: »

If you did a hard reset of the router then you will have wiped out the security settings. Are you connected to the router on another machine with an ethernet cable? I would suggest that you disconnect the laptop from the network and reboot it, this will force a new connection. Let me know.

managed to sort it