Recovering control of our website

wadewade

I help out at a local charity. Some time back it arranged for it's website to be looked after by another charity. Unfortunately this charity has now run into the buffers and now nobody there knows anything at all about our website.

We would like to take back control of our website but we don't know how to do it. It is now getting very out of date and needs updating. Can anyone please advise us how we can recover control of our website if the present managers say they can't help us at all?

Many thanks.

Halfmad

Firstly use the WHOIS lookup on this page:

http://www.whois.net/

Contact information will be held on there, if all else fails you can always wait for it to expire and take control of it then - it sounds as if the other charity won't be interested in renewing it. Registration generally only lasts a year, although the current owners do have a cool off period after that before you can take it.

If all else fails you can use the contact details to contact the web hosts, explain the situation although frankly I doubt they'd be able to give up a paid for site to someone else that easily.

wadewade

Many thanks for this lead.

I found it a bit of a messy site to use but eventually managed to persuade it to show our details (...org.uk) - it seemed much keener on showing me an identical site with ...com.

Anyway, to cut the story short, our helpful other charity never transferred ownership so we now know we need to approach the firm who set it up in the first place.

Thanks again