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Talk talk security breach ***

kalico
kalico Posts: 211 Forumite
Part of the Furniture Combo Breaker
Is anyone else experiencing the massive security breach with Talktalk?

It is not possible to change your password. When contacting Talktalk they say they are aware of the problem and simply reset your password to 123456 which is supposed to be a temporary issue.

However, it is not possible to then change the password from 123456. Apparently, they've reset the password on many accounts automatically.

So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.

Has anyone had any success in getting them to address this issue? I first reported it to them on 4th March and the problem remains.

Comments

  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    kalico wrote: »
    So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.

    Now you've published the password all anyone needs is a list of email adresses to try with.
  • globalds
    globalds Posts: 9,431 Forumite
    kalico wrote: »
    Is anyone else experiencing the massive security breach with Talktalk?

    It is not possible to change your password. When contacting Talktalk they say they are aware of the problem and simply reset your password to 123456 which is supposed to be a temporary issue.

    However, it is not possible to then change the password from 123456. Apparently, they've reset the password on many accounts automatically.

    So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.

    Has anyone had any success in getting them to address this issue? I first reported it to them on 4th March and the problem remains.

    Well done ..You have just added to the security leak ..
  • billsavings
    billsavings Posts: 2,015 Forumite
    Wheres Stephen Talk Talk Support got to these days, its just the sort of problem he is employed to sort out.
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    Probaly the best place to get something done about this is issue is the forum at http://www.talktalkmembers.com/
  • kalico
    kalico Posts: 211 Forumite
    Part of the Furniture Combo Breaker
    globalds wrote: »
    Well done ..You have just added to the security leak ..
    Oh come on! That's like worrying that your microwave could be leaking some nasty radiation, when you live next door to Chernobyl.
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