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Talk talk security breach ***
kalico
Posts: 212 Forumite
in Phones & TV
Is anyone else experiencing the massive security breach with Talktalk?
It is not possible to change your password. When contacting Talktalk they say they are aware of the problem and simply reset your password to 123456 which is supposed to be a temporary issue.
However, it is not possible to then change the password from 123456. Apparently, they've reset the password on many accounts automatically.
So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.
Has anyone had any success in getting them to address this issue? I first reported it to them on 4th March and the problem remains.
It is not possible to change your password. When contacting Talktalk they say they are aware of the problem and simply reset your password to 123456 which is supposed to be a temporary issue.
However, it is not possible to then change the password from 123456. Apparently, they've reset the password on many accounts automatically.
So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.
Has anyone had any success in getting them to address this issue? I first reported it to them on 4th March and the problem remains.
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Comments
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Is anyone else experiencing the massive security breach with Talktalk?
It is not possible to change your password. When contacting Talktalk they say they are aware of the problem and simply reset your password to 123456 which is supposed to be a temporary issue.
However, it is not possible to then change the password from 123456. Apparently, they've reset the password on many accounts automatically.
So anyone who knows your e-mail address stands a reasonable chance of being able to access your Talktalk account, see your Direct Debit details and all calls you've made etc.
Has anyone had any success in getting them to address this issue? I first reported it to them on 4th March and the problem remains.
Well done ..You have just added to the security leak ..0 -
Wheres Stephen Talk Talk Support got to these days, its just the sort of problem he is employed to sort out.0
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Probaly the best place to get something done about this is issue is the forum at http://www.talktalkmembers.com/0
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