We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Does it cost me if I call a virgin landline and it goes to voicemail?

Options
My nan's just gone over to Virgin and I tried to ring her today and it went onto a voicemail a bit like when you call a mobile. Do I get charged extra for it connecting to voicemail? Thanks

Comments

  • jhp
    jhp Posts: 2,342 Forumite
    It will be counted as a chargeable call by your network provider unless you have inclusive landline minutes. You dont pay any extra though just the standard connection and call charge as it would be if answered by a human being.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    sherbie28 wrote: »
    My nan's just gone over to Virgin and I tried to ring her today and it went onto a voicemail a bit like when you call a mobile. Do I get charged extra for it connecting to voicemail? Thanks
    Out of interest, did it go straight to voicemail (i.e. because her line was engaged) or did it go to voicemail after she didn't answer?

    If the latter, can you remember after how many rings (someone mentioned last year VM had got a bit crafty and had reduced the number of rings before voicemail cut in down to three)?
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • wearside_2
    wearside_2 Posts: 1,508 Forumite
    Cashback Cashier
    I just set my Virgin Landline up for their free voicemail service. I had a bright thought after reading the previous posts, which was 'after how many rings does the phone go to voicemail?'. I phoned Virgin to find out and a nice man, who I could clearly understand, told me that the free service went to voicemail after 5 rings but the paid one could be set to any number of rings up to 20. As I am a bit 'dodgy' on my legs, I asked him to remove it!
    To Dare is To Do:beer:
  • BexTech
    BexTech Posts: 4,772 Forumite
    wearside wrote: »
    I just set my Virgin Landline up for their free voicemail service. I had a bright thought after reading the previous posts, which was 'after how many rings does the phone go to voicemail?'. I phoned Virgin to find out and a nice man, who I could clearly understand, told me that the free service went to voicemail after 5 rings but the paid one could be set to any number of rings up to 20. As I am a bit 'dodgy' on my legs, I asked him to remove it!

    Pleased to hear you removed the nasty service that is voicemail, now if only everyone else would too.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.