beware quinn direct

senor_angry

waiting 6 weeks for refund of over £500 when I decided to go with another car insurance provider. cancelled on 22nd february still waiting 3rd April loads of phone calls and threatened to report them to FSA, Watchdog and Martin Lewis

Iamthesmartestmanalive

senor_angry wrote: »

waiting 6 weeks for refund of over £500 when I decided to go with another car insurance provider. cancelled on 22nd february still waiting 3rd April loads of phone calls and threatened to report them to FSA, Watchdog and Martin Lewis

All depends on the circumstances etc

They may be entirely acceptable but we cant tell from what your saying

why hasnt your refund gone through?

And the FSA, Watchdog and ML can do !!!!!! all if its your fault, which it could well be

Nicifer_noonoo

I've never had a problem with them, they've always been great with me. A refund of mine came through within only a couple of days, when they said it would take 14!

shaz77_2

senor_angry wrote: »

waiting 6 weeks for refund of over £500 when I decided to go with another car insurance provider. cancelled on 22nd february still waiting 3rd April loads of phone calls and threatened to report them to FSA, Watchdog and Martin Lewis

This post is really unhelpful to be honest and from the sounds of it the blame lies entirely with you.

dunstonh

Changing insurer mid term is rarely a wise thing to do.

Maybe they are holding your refund until you return the policy documents? Have they given you a reason why they havent refunded you?

You cannot complain to the FSA. They do not review individual complaints.

shaz77_2

dunstonh wrote: »

Changing insurer mid term is rarely a wise thing to do.

Maybe they are holding your refund until you return the policy documents? Have they given you a reason why they havent refunded you?

You cannot complain to the FSA. They do not review individual complaints.

I would concur with everything on this post.