Do you think BT will waive my cancellation charge?

corbyboy

I have just left my rented house after only 7 months. I had a BT line, of which I only ever paid BT line rental. I received broadband and calls from Virgin. As I am sure you can guess, they want £55 from me for early cancellation (5 months).

I know that you don't need to cancel your contract if you move house as you can move it to the new address. However, I am moving in with somebody who already has a BT line (both calls and broadband) so I can't take "my" BT account with me.

I find the fact that I have to agree to a 12 month BT contract extremely unfair and frustrating, especially since I lived in a rented house, where I could be evicted with only a month notice. That is beside the point, however.

Given my situation, how likely is it that BT will agree to waive my cancellation charge? And I don't even know where to start with the £105 that Virgin want for early disconnection.

Thanks,
Chris

normanmark

Sadly you've no grounds for any waiving of cancellation charge as BT haven't done anything wrong to warrant them breaking their side of the contract.

billsavings

No chance.