Paypal thinks I'm laundering money - HELP!

Dinah93

Hi guys, I could really use some advice. I bought an item on ebay this evening, and paid through paypal. This cost me £12.99 in total. It was only after I had completed the payment I realised it hadn't objected to my card like usual, as I usually have to change it from my old card to my current one in the drop down box. So I went to the member account thing, and I have £583.65 in there from someone I don't know, spread over 4 transactions all from the same person for different amounts, for 4 CD players I haven't listed for sale, or heard of. When I logged in to the account again to get the total amount to write on here I got the following message:

You are nearing the £1,700.00 GBP annual receiving limit set by international law. When you reach the annual receiving limit, you will no longer be able to withdraw or send money, fund transactions, or close your account until you complete the steps required to remove your limit.
30 Mar. 2008: You have received a total amount of £650.00 GBP or more in payments to your PayPal account in less than a year since you started using your PayPal account.
When you receive a total of £1,700.00 GBP, you will no longer be able to withdraw or send funds any longer until the completion of the required steps. Please complete the steps required to lift your limit.

PayPal is required by law to comply with European Union Anti-Money Laundering regulations by collecting information from customers when they receive more than the set limit in total payments. These steps need to be completed as soon as possible to comply with this regulation.
How can I complete the required steps?

Please visit the Resolution Centre and complete the "Steps to Remove Limitations."
We appreciate your business and apologise for any inconvenience.

There is also a message in my account details section about someone from paypal contacting me regarding money laundering. I don't know what to do. In addition I have had the account since 2003, not a year as this message says, I'm really confused. Has anyone been in a similar situation, or can advise what I should do? Also does anyone know why anyone would have payed a complete stranger (who hasn't had ANY ebay items for sale, for the last 6 months or so) so much money, spread over 4 transactions? I'm scared it's going to cost me loads of time to sort out and convince people I'm not money laundering. Thanks for your time.

gunsandbanjos

This looks really similar to a message i got recently, they dont think you are laundering money. They are simply covering themselves, go into your paypal account and follow the instructions, its nothing sinister, just procedure:D

Edit:Just read the top of your post, sorry didnt clock that straight away, if there is money in your account that you dont recognise phone paypal straight away!

frivolous_fay

Um, I'd be wondering about the mysterious £583! Get on to live help asap.

http://server.iad.liveperson.net/hc/16485391/?cmd=file&file=visitorWantsToChat&site=16485391

Kay_Peel

You need to get more information on that five hundred quid that doesn't belong to you. Get in touch with Paypal, I would say.

soolin

Sounds like a hijack..get in touch with paypal ASAP and start a full clean on your PC and security.

Time2Go_25

You really need to sort out the unknown payments, contact Paypal asap.

As far as the actual message is concerned there is NO international £1700 law. It is a Paypal requirement.

RFW

Is the money paid for cd players linked to Ebay? If so, is it linked to item numbers with your Ebay account?

If not from Ebay items, it may be a case of mistaken email. Most scams take money out, they tend not to give away £500+

Are the transaction dates recent?

Do you have the details of the person who has paid, I would assume there is an address and other contact details for sending the CD players, it may be a simple error rather than anything sinister.

TKPeters

Anti-Money laundering steps everybody has to complete when the limits are reached

The £500 could be from a Genuine Sale but the seller may have entered the wrong email address on their listings

We recently had this with our old NTL email address reg'd with Paypal & I just refunded all the payments & told the buyers to contact the seller for the correct email address

lozwinter

mine has been hacked(?) aswell on friday.
someone tried to take £543 out of my account, had links to ebay pages for jewels or something which didnt even cost that much! luckily paypal have limited my account until i can resolve (and hopefully) cancel the transaction

silkysmooth69

my account which is regustered is overdrawn so it wont let me update my card as its been rejected by my bank what options do i have
i recieved that message to

Dinah93

No the CD players are not linked to an ebay number, it's just written as a description of what is being paid for. The amounts paid vary from £120 to £180. All paid over a few hours yesterday. It just seems really really odd, and I'm concerned as obviously my bank and card details are stored on there, and I don't want anyone else to get hold of them in anyway.