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Problems with dvd burner

greenview1
greenview1 Posts: 95 Forumite
in Techie Stuff
Can anyone please help. Whenever I insert a DVD disc in my laptop a message comes up saying no disc inserted. Can anyone please help. Thank You
«1

Comments

  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    are you sure your laptop has a dvd drive? not just a cd drive?
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • greenview1
    greenview1 Posts: 95 Forumite
    yes it does Tony as I have wrote video files to disc before.
  • BexTech
    BexTech Posts: 4,772 Forumite
    How old is the laptop? If a few years old it may only be a -R/RW writer or +R/RW writer and not one that can write to both - & + formats.

    If you have a -R writer and put in a +R disc it won't see it, same if you have a +R writer and put in a -R disc.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    OP do you just get that message when you try and burn or when you try and play a dvd
    No Links in Signature by site rules - MSE Forum Team 2
  • jje_2
    jje_2 Posts: 239 Forumite
    Open Device manager and check for red or yellow mark against DVD/CD rom drives . If so their is a problem . You could try removing the device/install from this tab reboot and let windows find the device again and install relevant drivers .
    If you go into the BIOS you will also see if the bios sees the DVD drive .
    Try running a cd cleaning disc as it could be a bit of fluff on the laser lens .
    jje
  • greenview1
    greenview1 Posts: 95 Forumite
    When I Try to burn. Thanks for your help!
  • danivtec
    danivtec Posts: 85 Forumite
    Do you know what model the burner is?
  • greenview1
    greenview1 Posts: 95 Forumite
    Thanks for your help JJE. I have looked at device manager and there are red and yellow markinsa against the Three drag and drop items as you say. I dont understand the remedy that you have suggested as I am not very computer literate. Could you detail what I need to do to remedy the matter. many yhanks. George.
  • greenview1
    greenview1 Posts: 95 Forumite
    It is Toshiba on a sony VA10 Dani
  • greenview1
    greenview1 Posts: 95 Forumite
    Dear Bextech. How would I find our if my burner is plus or minus? Thanks for your help!
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