Update on useless insurance

stressed_2-2

Just had the second loss adjuster come out today and he said everything was fine and the claim would not be refused, in fact he was helping me get the most out of the insurance company. But when he came out he was asking about my previus debt, i have had a ccj but it was not my fault- it was company error but i had to pay for it. It was cleared within 28 days.But he had all of the details regarding this and other debts i have had. How can he have this information and if he has done a credit search doesn't he need my premission for this as i was never asked and dont see what relevance this has as insuance companies do not pay cash settlements on like for like policies.

Thanking you in advance.