Curreny Account - Advice please!

MoneyHoop

Hello all.

I've been banking with Abbey for many years and am now fed up with their shocking customer services and attitude towards customers so thought I would take action by saying bye bye and closing my Current Account.

I'm looking for a new bank for my current account. I don't really use the internet to bank, and don't particularly want to pay a monthly fee as I've had a look a a number of these accounts and can't see any that offer value for money?

ANY SUGGESTIONS?

PROLIANT

Alliance and Leicester are good, I dont have any problems soo far, there premier direct current account gives you 8.5% AER interest on you balance.

MoneyHoop

Thanks for the reply.

jonesMUFCforever

You may want to change the original header.
I thought you were asking about currency accounts.

JohalaReewi

Alliance and Leicester are dreadful. Problems I had were, difficult to get through to customer services on the phone and when I did, the person was nearly always less than helpfull. Website could be better. Like the account balance figure actually matching the sum of the transactions shown. After 6 months, your eStatements get zapped. It takes ages for anything to happen (eg. 2 weeks for change of address, 10 days for tax certificate of interest). Transactions take a day longer than normal banks (money in & out). After a year, the wonderful interest rate on the direct current account plummets. I was so glad to leave them.

Now with HBOS with the high interest current account. Can use online and via Halifax branches. No monthly fees. Customer service that help (and answer the phone).

PROLIANT

JohalaReewi wrote: »

Alliance and Leicester are dreadful. Problems I had were, difficult to get through to customer services on the phone and when I did, the person was nearly always less than helpfull. Website could be better. Like the account balance figure actually matching the sum of the transactions shown. After 6 months, your eStatements get zapped. It takes ages for anything to happen (eg. 2 weeks for change of address, 10 days for tax certificate of interest). Transactions take a day longer than normal banks (money in & out). After a year, the wonderful interest rate on the direct current account plummets. I was so glad to leave them.

Now with HBOS with the high interest current account. Can use online and via Halifax branches. No monthly fees. Customer service that help (and answer the phone).

And the moral of the story....