Help with cancelling Virgin Atlantic Flights - Anyone?

je_1972

Hi, a brief into the predicament I'm in. I work for myself, mostly stuff on ebay, sometimes it's good, sometimes it's ok. A couple of months ago, me an the wife booked to attend ebay live in Chicago, we booked flights with Virgin via a local travel agent and a hotel with "gold medal".

Last weekend, I finally got up enough resolve to tackle the "budget planner" found here on the site, I knew it would be bad news, so I have been putting off doing it literally for years! (I know what your thinking) one of the results of this budget is that I have finally realised what a mess I am in financially, I estimated that I'm going about a £1k into debt a month!

So I'm getting my life in order, 1st thing I wanted to cancel was the expensive £3k trip to Chicago in June, only the travel agent reckons I can't cancel my flights because the "e-ticket" has been issued, we didn't even know that was the case. We are supposed to fly on 16 June, does anyone have any advice/experience with getting scheduled flights canceled?

GlennTheBaker

It depends upon the fare rules for your tickets. If they are non-changeable, non-refundable ones then I don't see what you can do.

je_1972

non changeable, non refundable, that will be the ones! I was hoping someone might know a way to encourage virgin to refund them.

Sam_Bee

Sorry, they won't make an exception. You need to find out exactly what you will get back (in airport taxes and hotel refunds after cancellation charges) then make a final decision.

JamesLondon_2

Hi, there are different requirements as to whether you have a paper ticket or an eticket.

JamesLondon_2

Unfortunately I can't post the link as I am new to this forum it will not let me (due to potantial spammers).

Just go to the virgin web site. Under customer relations - ticket refunds.

phatbear

Because you bought the ticket from a TA you need to get the refund from them:

http://virginatlantic.custhelp.com/cgi-bin/virginatlantic.cfg/php/enduser/std_adp.php?p_faqid=89&p_created=1197903869&p_sid=WsoUEYKj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzUsMzUmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1yZWZ1bmQ*&p_li=&p_topview=1

however if you have a non changable non refundable ticket then you have zero chance, you pay a lower price to buy these tickets compared to a refundable ticket and therefore you take the chance that if you do have to cancel then the only way to get any money back is via your travel insurance.

Diamond_Olly

If nothing else, you should be able to cancel and reclaim the tax paid on the flights. The e-ticket is issued the same day as the booking is made.

Ankh

I think it might be a bit late as the origanal post is dated 29-03-2008, 7:09 PM

phatbear

HA HA HA well spotted!!!!!

bagand96

Ankh wrote: »

I think it might be a bit late as the origanal post is dated 29-03-2008, 7:09 PM

I thought the same And the 16th June (2008!) travel date has passed! How bizarre such an old thread being resurrected?