We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

LCS chasing previous owner for o/s money

Options
Threadhead
Threadhead Posts: 443 Forumite
Part of the Furniture Combo Breaker
Hello all

I received a letter about 2 weeks ago from LCS looking for payment of utilities unpaid. I knew this was for the previous owner of the house as we'd had utility bill reminders for them for a long time after we moved in (2 years ago), as well as our own "actual" bills.

This initial letter asked for the previous owner's name, forwarding address, and the date when we bought the house. There was an option to phone LCS (on an 0870 number, i think not), or a freepost address, which I used. I gave them the previous owners name, and the date we moved in, but I dont have any forwarding address for them. I also noted that I wasnt impressed at getting a 0870 number to phone!

Today i got another letter from them, addressed to the previous owner, which I accidentally :o opened. I started to write a note on it saying "i told you - they're not here anymore" but then realised I might get into bother for opening the mail. So I put it in the bin.

Totally not sure what to do now. I know I'm gonna keep getting letters from LCS to the previous owners. Next one I'm just going to "return to sender." but I'm pretty sure its gonna take a while for the message to get through (it did with the original utility supplier). When does this become any type of harrassment, or am I completely overreacting?
Threadhead

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    If you get any more letters just put them back in the post marked "not known at this address".

    You can do no more than you have already (assuming you have now ensured they know you are now responsible for paying the bills - only since you moved in of course).
  • dori2o
    dori2o Posts: 8,150 Forumite
    Part of the Furniture 1,000 Posts
    Write back to them and advise that should they not stop sending bills and letters to your house, you will report them to the OFT, Trading Standards and the police on account of harrassment. Explain in your letter that you have already returned several of their letters.

    Also inform them that it is not your duty to tell them your name, or give details of when you moved into that address and that neither are you responsible for giving information on the whereabouts of the previous owner/tennent of the property.

    If they do not stop sending letters, do as you have said and report them.
    [SIZE=-1]To equate judgement and wisdom with occupation is at best . . . insulting.
    [/SIZE]
  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    You have been right in contacting them but binning the letter just means no contact so they will just send another.

    I suggest you send them a letter again asking them not to contact your address and definately not send anyone out which can happen and you don't wnat more hassle.

    Make it a letter of complaint.
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • Threadhead
    Threadhead Posts: 443 Forumite
    Part of the Furniture Combo Breaker
    Thanks for all your helpful replies. I'll let you know what the next installment is. And thanks for no-one saying I was over reacting :)
    Threadhead
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.