think ive had ebay account hacked

tyroneshoelaces

i just received ten emails stating that i had made ten listings all selling the same items. Bose earphones for £29.99 . I am always very careful with giving out details etc etc, i never reply to emails even if they are from ebay. But today it seems as sthough somehow someone has managed to getinto my account. luckily i ended all auctions and changed my password.
i have also emailed ebay. is there anything else i can do?
im majorly wound up now!!:mad:

RFW

Try and think how they may have got your details and if any other of your passwords on other sites may have also been compromised, esp bank accounts.

pepsi_max2k

Go to http://www.ebay.com/ , click the Live Help link top right, ask the first guy to put you through to their Account Security department, wait for them to load, then explain what's happened. They'll ask you to confirm your name/address/phone, and will need to return the fees for the items to you. They may also ask you to change the password again etc.

And don't worry, same thing happened to me a month ago, it's not so bad really. Although if you have any other accounts using the same password then do change the password to these (especially if they're referenced in your ebay account, eg. email). And err... try not to message too many people on ebay for the next couple months (you don't wanna know...).



oh and, always good to run the latest spyware/malware/virus scanners. Here's some of my favourite: http://www.safer-networking.org , http://www.lavasoftusa.com/ , http://www.superantispyware.com/ , http://free.grisoft.com/

tyroneshoelaces

it seems as though someone is on a mission as this is esactly the same auction as the one set up under my name. picture perfect and word for word!
http://cgi.ebay.co.uk/Brand-New-Bose-In-ear-headphones-in-black_W0QQitemZ290217487685QQihZ019QQcategoryZ112529QQrdZ1QQssPageNameZWD9VQQcmdZViewItem?_trksid=p1638.m125

pepsi_max2k

you should probably go back in to live chat and let them know blackrooke's account has been hijacked too - it'll mean more coming from you as they'll have the records of the same listing from your account.

misscutiepie1984

mine just got hacked into they listed about 10 different bags each for about $100 weird as mine is a uk account... luckily ebay noticed it was third party or i could have been liable for the fees!!!

Only just got in to work to find email from ebay mentioning about it then i could see all the confirmed listings i cant believe it!!!

hereishappyhelen

oh and, always good to run the latest spyware/malware/virus scanners. Here's some of my favourite: http://www.safer-networking.org , http://www.lavasoftusa.com/ , http://www.superantispyware.com/ , http://free.grisoft.com/[/quote]

Are any of these free?

eyelinerprincess

I think they all are, I know for certain the last one is.

pepsi_max2k

>> Are any of these free?

they're all free. no point paying for software when the free stuff is far better :money: and they are all very well respected pieces of software in the tech world. you may wanna try out https://www.ccleaner.com too. the first c does stand for something, i'll leave it to your imagination though :A